Arushikha Gupta
@arushikhagupta
Operations & HR Manager at Krishna Public School
Gurgaon
A dynamic professional with nearly 15 years of experience in Sales Support, Administration, Backend operations, Client Servicing, Key account Management, Customer relations and Sales and Marketing operations. Proven record of inculcating the best practices learnt from education and through past experiences and achieving maximum efficiency for the organization.
Experience
Operations & HR Manager– All branches
Krishna Public School
Ensured the school meets its aims and objectives through the delivery of the School Development Plan. Established and maintained administrative practices and processes. Managed, developed, and supervised direct report staff, including transportation, security, and human resources. Ensured HR practices align with CBSE rules and regulations.
Operations Manager– Pan India
Longines (Swatch group India)
Managed full-circle marketing operations including Sales operations, Backend operations, distribution, Pricing, Vendor handling, customer relation, and account management. Responsible for organizing events, product launches, and media conferences. Developed strategies to boost sales and handled all MIS reports for Top Management and HQ Heads.
Relationship Manager (Client Servicing)
Standard Chartered Bank
Handled existing companies for salary accounts and investment services. Built long-term relationships with clients and customers, resolving service-related issues promptly. Conducted customer satisfaction surveys and generated MIS reports based on market and business research analysis.
Assistant Manager Customer Service & Operations
Interline Global Logistics Pvt. Ltd
Provided speedy resolutions to customer needs and issues. Generated MIS reports for Sales and stock, and conducted research analysis for business development techniques. Coordinated with various sales departments to provide sales information and daily target achievement reports.
Unit Manager
ICICI Prudential
Managed a team of advisors, achieving sales targets and creating new ideas for business development. Responsible for identifying new potential customers globally and providing timely training and mentoring on product updates.
Education
G.S.B.A
M.B.A
Marketing and HR
College Topper in MBA Programme.
C.S.J.M. University
B.Com
I.S.C. Board
Intermediate
I.CS.E. Board
High School
Licenses & Certifications
Longines Training Programme Certificate
Longines HQ Switzerland