Anshu Sharma

receive and verify loan payments, mortgage payments and utility bill. Process of salary through EPH. answer inquiries regarding checking and savings accounts and other bank related products. attempt to resolve issues and problems with customer's accounts. initiate and open new accounts. explain, advise on and promote bank products and services to customers. identify referral opportunities and make relevant referrals. ensure compliance with all internal controls and established policies and procedures. Process CTS cheque and CMS entry. Process RTGS & NEFT.

accept cash and checks for deposit and check accuracy of deposit slip. perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. perform services for customers such as ordering bank cards and checks. receive and verify loan payments, mortgage payments and utility bill payments. record all transactions promptly, accurately and in compliance with bank procedures. balance currency, cash and checks in cash drawer at end of each shift. answer inquiries regarding checking and savings accounts and other bank related products. attempt to resolve issues and problems with customer's accounts. initiate and open new accounts. explain, advise on and promote bank products and services to customers. identify referral opportunities and make relevant referrals. ensure compliance with all internal controls and established policies and procedures. Process CTS cheque and CMS entry. Process RTGS & NEFT.

accept cash and checks for deposit and check accuracy of deposit slip. perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. perform services for customers such as ordering bank cards and checks. receive and verify loan payments, mortgage payments and utility bill payments. record all transactions promptly, accurately and in compliance with bank procedures. balance currency, cash and checks in cash drawer at end of each shift. answer inquiries regarding checking and savings accounts and other bank related products. attempt to resolve issues and problems with customer's accounts. initiate and open new accounts. explain, advise on and promote bank products and services to customers. identify referral opportunities and make relevant referrals. ensure compliance with all internal controls and established policies and procedures.

Looking after all the Customer service part and resolving the customer complains. Ensured new customer activation process completion as per TAT. Trained Retailer/distributor/Activation Officer regarding Activation process and CAF compliance. Plan and manage distributor point Plan. Handle Reliance Mini dx store Activation and CSD part. Audit the CAF with 100% compliance. Visit Retailer/Distributor Point for Activation Activity. Process all SIMEX Process. Maintain Daily, Weekly & Monthly report on distributor point, retailer performance and competitive Activity.

Trained Retailer/distributor regarding Documentation. Handle all Postpaid activation of Vodafone Mini Store & Vodafone store. Audit the CAF with 100% compliance. Visit Retailer/Distributor Point for Activation Activity. Maintained day to day/monthly activation (prepaid & post-paid) sheet/customer data/SIMEX data.

Handle Customer Queries. Handle all customer service part including documentation also. Audit the Document with 100% compliance. Follow-up with interest part. Maintained Interest sheet/customer data sheet/loan sheet.

Balasore(Odisha)

Balasore(Odisha)

Kharagpur(WB)

Kharagpur(WB)

Balasore(Odisha)

Balasore(Odisha)