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Ankur BishtAB

Ankur Bisht

@ankurbisht

DGM-Business Operations at NetConnect Private Limited

Greater Noida, India

NetConnect Private LimitedSikkim Manipal University

Ankur Bisht is a professional with 15 years of experience in Key Account Management, Business Operations, and Project Management. Currently serving as DGM-Business Operations at NetConnect Private Limited, he specializes in process improvement, P&L management, and talent acquisition. He holds an MBA in HR and a PGDBA in Finance.

Experience

DGM-Business Operations/Talent Acquisition Operations/Business Service Manager/Service Delivery

NetConnect Private Limited

May 2019 - PresentNoida

Manage and deliver all aspects of Project Management and stakeholder communication. Responsible for P&L management, upselling activities, and ensuring SLA adherence. Handled implementation and certification of ISO 9001:2015 and ISO 27001:2013 standards. Improved team productivity from 1.65 to 2.43 in 9 months.

Key Account Manager/Client Manager/Business Development/Operations/Human Resource & Administration

Shivam Computer Services

Mar 2008 - Apr 2019New Delhi

Developed and implemented business plans to enhance opportunities. Managed a team of 250+ employees and handled clients like Maruti Suzuki India Ltd., Bajaj Capital Ltd, and various Government offices. Managed HR and Industrial relations.

Process Associate

Genpact India Pvt. Ltd

Apr 2007 - Feb 2008Gurgaon

Accounts Assistant

Marg Associates Chartered Accountants

Oct 2006 - Mar 2007New Delhi

Education

Sikkim Manipal University

MBA

HR

Jan 2015 - Jan 2017

Symbiosis Center for Distance Learning, Pune

Post Graduate Diploma in Business Administration

Finance

Jan 2008 - Jan 2010

Equivalent to MBA

Sri Aurobindo College, Delhi University

B. Com (P)

Jan 2006

Skills

Key Account Management
Client Management
Business Operations
People Management
Project Management
Process Improvement
P&L Management
SLA Adherence
ISO 9001:2015
ISO 27001:2013
Vendor Management
Talent Acquisition
HR Operations
Industrial Relations
Employee Relations