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Amruta Kadam

@amrutakadam

Scrum Master at VOIS

Pune, India

VOIS (Vodafone Intelligent Solutions)Cummins college of Engineering, Pune

Amruta is a versatile professional with 11 years of experience across Telecommunication, cloud, and IT sectors. She specializes in Project Management, Customer Success, and Service Delivery, leveraging expertise in Agile and Waterfall methodologies. Currently serving as a Scrum Master at VOIS, she has successfully led multiple teams, managed complex deployments, and utilized tools like JIRA and Confluence to drive continuous process improvement.

Experience

Scrum Master

VOIS (Vodafone Intelligent Solutions)

Full-time•Nov 2021 - Present•Pune, India

Led 2 scrum teams consisting of 14 members for the Vodafone Germany-PEGA Factory client. Implemented Scrum and Agile practices across multiple software teams. Responsible for tracking development, integration, deployments, and QA through JIRA and Confluence. Facilitated Scrum ceremonies (Daily Scans, Sprint Planning, Reviews, Retros) and Agile ceremonies (InA workshop, PI planning). Coached and mentored teams on Scrum principles and continuous improvement. Tracked and reported on key Scrum metrics (velocity, burndown, regression report, Bug report, Sprint Report). Removed impediments and fostered a collaborative, self-organizing team culture.

Senior Software Engineer

Tech Mahindra Pvt. Ltd

Full-time•Jul 2018 - Nov 2021

Responsible for taking care of all mission critical applications as Lead in Team, maintaining 4 mission critical applications as per BAU on the Production environment. Involved in troubleshooting and resolving issues on Linux production servers. Managed Azure cutover application. Led Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews. Hands-on knowledge of Linux and SQL, WebLogic middleware, and Azure CI/CD pipeline. Good process knowledge of Incident Management, Problem Management, and Change Management.

Senior Engineer

Vodafone India Ltd

Full-time•Dec 2013 - Jul 2018

Managed the Network Performance Management Solution (PMS) for 2G/3G/4G Mobility Network. Performed data analysis and trend analysis of Key performance indicator (KPI) and service impacting Alarm. Provided suggestions to PAN INDIA circles to improve KPIs. Maintained and administered Linux Systems based Mycom servers. Handled daily technical calls logged by users through ticketing tool with defined SLA.

Education

Cummins college of Engineering, Pune

Bachelor of Engineering

E&TC Engineering

Jan 2013•Grade: 67

Government Polytechnic, Karad

Diploma in E&TC

E&TC

Jan 2010•Grade: 86

MDV Patan

Higher Secondary Education

Jan 2007 - Jan 2008•Grade: 86

Licenses & Certifications

Certified SAFe Advanced Scrum Master (SASM)

SAFe

• No expiration

Certified SAFe Scrum Master (SSM)

SAFe

• No expiration

Certified Professional Scrum Master (PSM)

Scrum.org

• No expiration

Microsoft Certified Azure Administrator Associate (AZ-103)

Microsoft

• No expiration

ITIL foundation certificate in IT service management

ITIL

• No expiration

Skills

Scrum Master
Project Management
Agile Methodology
Scrum
Waterfall Model
JIRA
Confluence
Miro
Linux
Azure
SQL
PowerBI
Pega
Business Development
Root Cause Analysis
SDLC Management
CI/CD
Problem Management
Change Management