Amruta Kadam
@amrutakadam
Scrum Master at VOIS
Pune, India
Amruta is a versatile professional with 11 years of experience across Telecommunication, cloud, and IT sectors. She specializes in Project Management, Customer Success, and Service Delivery, leveraging expertise in Agile and Waterfall methodologies. Currently serving as a Scrum Master at VOIS, she has successfully led multiple teams, managed complex deployments, and utilized tools like JIRA and Confluence to drive continuous process improvement.
Experience
Scrum Master
VOIS (Vodafone Intelligent Solutions)
Led 2 scrum teams consisting of 14 members for the Vodafone Germany-PEGA Factory client. Implemented Scrum and Agile practices across multiple software teams. Responsible for tracking development, integration, deployments, and QA through JIRA and Confluence. Facilitated Scrum ceremonies (Daily Scans, Sprint Planning, Reviews, Retros) and Agile ceremonies (InA workshop, PI planning). Coached and mentored teams on Scrum principles and continuous improvement. Tracked and reported on key Scrum metrics (velocity, burndown, regression report, Bug report, Sprint Report). Removed impediments and fostered a collaborative, self-organizing team culture.
Senior Software Engineer
Tech Mahindra Pvt. Ltd
Responsible for taking care of all mission critical applications as Lead in Team, maintaining 4 mission critical applications as per BAU on the Production environment. Involved in troubleshooting and resolving issues on Linux production servers. Managed Azure cutover application. Led Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews. Hands-on knowledge of Linux and SQL, WebLogic middleware, and Azure CI/CD pipeline. Good process knowledge of Incident Management, Problem Management, and Change Management.
Senior Engineer
Vodafone India Ltd
Managed the Network Performance Management Solution (PMS) for 2G/3G/4G Mobility Network. Performed data analysis and trend analysis of Key performance indicator (KPI) and service impacting Alarm. Provided suggestions to PAN INDIA circles to improve KPIs. Maintained and administered Linux Systems based Mycom servers. Handled daily technical calls logged by users through ticketing tool with defined SLA.
Education
Cummins college of Engineering, Pune
Bachelor of Engineering
E&TC Engineering
Government Polytechnic, Karad
Diploma in E&TC
E&TC
MDV Patan
Higher Secondary Education
Licenses & Certifications
Certified SAFe Advanced Scrum Master (SASM)
SAFe
Certified SAFe Scrum Master (SSM)
SAFe
Certified Professional Scrum Master (PSM)
Scrum.org
Microsoft Certified Azure Administrator Associate (AZ-103)
Microsoft
ITIL foundation certificate in IT service management
ITIL