Aman Tripathi

Collaborating with business analysts to prepare proposal documents, WBS, wireframes, and other required documents, resulting increase in successful project bids. Converting stakeholder needs into concrete outputs, including functional specifications, user stories, workflow diagrams, and wireframes, to drive project success. Fostering and nurturing client relationships, proactively identifying opportunities for growth and negotiating contracts to drive business success. Successfully creating compelling proposals and ensure client satisfaction.

Managed teams and provided technical support, regulated escalation, and Voice of the Customer (VOC) analysis. Ensured real-time adherence to service level agreements, maintaining optimal customer satisfaction. Fostered collaboration between development teams and clients, facilitating vendor feedback and optimizing portal performance. Collected and analyzed user data to identify root causes and shared insights with the client technical team.

Generated leads and prepare proposals for .NET, Python, Blockchain, Odoo, Data Analytics, and Data Science. Coordinated with the team and management to ensure seamless project execution. Managed international clients from the US, UK, Australia, and Canada, and follow-up with them to drive business growth. Utilized web technologies to generate more leads and bring new business to the company.

Drove business development and prepare proposals for .NET, PHP, Python, Blockchain, and Ruby. Coordinated with the team and management to ensure smooth project execution. Generated leads to bring new business to the company. Showcased a deep understanding of mobile and web technologies.

Utilized various methods to document and communicate requirements, including wireframes, user stories, use cases, and specifications. Developed Game Design Documents and present them to clients and development teams, resulting in increase in client satisfaction and successful project execution. Managed client expectations and collaborate with production teams to deliver high-quality solutions.

Provided application support for the Indian Railway E-Procurement System (IREPS). Conducted manual testing and collaborated with the development team and clients for feedback and performance improvements. Delivered vendor training and managed auctions on the professional social network platform. Collected user data, analyzed root causes, and shared insights with the client technical team.