AKSHIT SHANDILA

Led and oversaw projects related to Intelligent Document Processing (IDP) for the insurance domain and Exam Management, from inception to completion. Developing comprehensive project plans, timelines, and necessary Documents. Managing project resources as per budget allocation. Implementing project management best practices and methodologies to optimize project/product efficiency. Leading cross-functional project teams comprised of subject matter experts, developers, analysts, and other stakeholders. Utilizing AI technologies and tools to enhance products. Providing regular update reports on project status, progress, and key metrics to stakeholders and resource alignment throughout the project lifecycle. Facilitating post-project reviews and lessons learned sessions to identify successes, challenges, and improvement areas. Sprint Planning and project execution from initiation to delivery and post-delivery end-user feedback to improve the overall product workflow and features. Experienced in implementing AI-driven solutions to automate document extraction for healthcare industries as well as insurance domain like claim settlement automation & billing software automated document processing, worked on healthcare classification & benefits, Reduced Fraud by using AI validation processes, improving efficiency and accuracy of Healthcare, Insurance & HR products.

Delivered presentations and briefings to senior teams and incorporated changes into project workflows. Built collaborative working relationships with project teams. Managed client expectations with a professional, considered approach to projects. Stakeholder management to incorporate new features in the scope as per the business requirements. Developed and monitored implementation strategies by creating project Scope, schedules, and work plans. Reviewed performance against targets, appropriately identifying and managing risks/risk register and opportunities. Managed client expectations with a professional, considered approach to projects from Initiation to Final delivery.

Worked on product planning and execution while maintaining the prioritized product backlog. Managed cross-functional teams to develop new product features/enhancements and implement client change requests. Gathering requirements to proactively adjust product marketing strategies and the delivery to deliver the tasks on schedule and within budget. Worked on the insurance domain to get hassle-free claims with fraud detection by using AI and ML techniques in-build with the software.

Requirement Gathering From OEM customers like Ford, and Honda and Managing solution systems like LMS and preparing documents and Product Backlog and task management and execution in JIRA. Planning Sprints, Sprint Reviews, Execution, and Completion to Work with the development team to define and implement customer change requests to enhance product functionality, RoadMap, and company Vision. Supported all sales team members to drive growth and development. Handled Operations and managed service requests coming directly from Solutions systems users and managing them. B2B and B2C hands-on experience within Agile methodologies and delivered many sprints with Proper satisfaction goals. Developed collaborative vision and worked with market products. Studied multifaceted development issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters. Assisted development leads in the definition of process flows, relative task priorities, and business value measurement parameters. Attended weekly development team meetings and assisted in the identification and resolution of issues to maintain the timeline and budget integrity. Tracked key metrics and developed spreadsheets and data models. Exceeded sales goals by 25% by effectively applying analyzed data marketing campaigns and sharing data interdepartmentally. Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about plans. Worked with product development team members to optimize product specifications. Worked in the insurance domain to get the best deals on cars and vehicle insurance by exchanging vehicle information with various insurance partners and getting the best deals for car buyers by integrating it with the insurancedekho.com.

Analyzed key aspects of the business to evaluate factors driving results and summarized into presentations. Develop business architecture using requirements such as scopes, presentation, documentation, scheduling, and delivering projects with quality assurance. Created workflow diagrams and Gantt charts to demonstrate software workflow and plan of execution. Provide input into developing and modifying systems to each client's needs and develop business specifications to support these modifications. Software and Service Management Systems Reports creation and Handling. Developed, optimized, and implemented organizational change management strategies. Software customization and client delivery as a white-label solution.

Mapped current business and operational processes and recommended areas for improvement. Improved business direction by prioritizing customers and implementing changes based on collected feedback. Documented business processes and analyzed procedures to align with changing business needs, Scheduling breakdowns, and Provide Milestones. Assists in developing and modifying system requirements documentation to meet client's needs. Mapped current business and operational processes and recommended areas for improvement. Engage clients to gather software requirements and ensure alignment with the development team. Diminished process gaps and encouraged optimal productivity by closely supervising the work-flow of claims analysts and mail clerks. Cooperated with project partners to develop system analysis and new system design based on client specifications.

Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones. Collaborated with sales and marketing departments to support business objectives and client acquisition. Management system (PMS) and other ERP solutions. Conducted cold-calls to prospect external lead sources and advance the sales process. Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures. Maximized revenues in several programs by implementing creative sales training techniques. Developed comparison tables of products and services by researching product pricing, ratings, and performance. Created vision and provided leadership for targeting larger prospects. Led cross-functional teams to create impactful messaging, demand-generation programs, and sales tools. Proactively identified and solved complex problems impacting business direction.