ASAkilesh Shetty
@akileshshetty
Assistant Manager
Bangalore, India
Akilesh Shetty is a versatile professional with over 4 years of experience in both technical and non-technical domains. He has experience managing teams, performing data analysis, and developing business strategies. His background includes roles in IT helpdesk support, student success, and quality assurance, demonstrating proficiency in problem resolution and process improvement.
Experience
Assistant Manager-Student Expirience
BYJU'S-Think & Learn Pvt Ltd.
Managed a team of 15+ members. Responsibilities included data analysis, organizing, planning, implementing strategy, ensuring objectives are met by employees, evaluating employee performance, and assisting with the development of business plans by identifying new market opportunities.
Senior Student Success Specialist
BYJU'S-Think & Learn Pvt Ltd.
Interacted with students to help them use the Byjus Application. Assisted students and parents with technical troubleshooting and logistics issues. Mentored students and helped them with academic doubts.
Associate- IT Helpdesk
Sutherland Global Services
Patched software and installed new versions to eliminate security problems and protect data. Analyzed issues to identify troubleshooting methods needed for quick remediation.
Graduate Apprentice Trainee
Caparo Engineering India Ltd
Reduced the percentage of rejections by improving the quality of the casting. Prepared Quality documents, audited documents, and managed the incoming and outgoing of parts on a daily basis using SAP.
Education
Canara Engineering College
Bachelor Of Engineering
Mechanical
St Raymonds PU College
Pre-University Education
Rustomjee International School
Secondary Education