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Aishwarya Bagde

@aishwaryabagde

Client Engagement Specialist at Calyxpod

Nagpur

CalyxpodSai Balaji International Institute of Management and Sciences

Aishwarya is a skilled and energetic professional with strong analytical and people management abilities. She possesses excellent communication skills and a proven ability to thrive in both individual and team environments. Her experience includes client engagement, talent sourcing, and operations management, allowing her to build meaningful professional relationships.

Experience

Client Engagement Specialist

Calyxpod

Communicate with the client and understand their requirements. Compose and share the Job Description. Identify potential candidates using LinkedIn, job board searches, user groups, candidate referrals, networking, and web sourcing. Work closely with Hiring Managers to schedule and follow up on candidate selection to maximize efficiency of the recruiting process. To understand IT requirements of client’s IT resource need and deliver qualified consultants. Sourcing and screening potential IT candidates for contract. Establish relationships with consultants/contractors in specified region. Interview prospective candidates and educate candidates on collateral process. Building talent pipelines via head hunting, LinkedIn recruiter. Working for both Contract to Hire and Permanent Mode on all requirements in Different Domain. Responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process. Shortlist the candidates, Conduct the interview and the assessments for the students. Keep the client and the college updated with the process. Documentation work in M.S. Office.

Operations

Nearpe (Bizrise)

Take the feedback from the existing customers about the product performance. Help in resolving the queries related to the product. Provide the suggestions for policy change as per the feedback. To serve as an advisor to the manager. Contact new recruits, explain work technicalities, and guide them through the required paperwork. Ensure new recruits enter into proper training successfully and all questions are answered correctly. Maintain new recruit success rating.

Phone Banking Officer (Credit Department)

Teleperformance

Gurgaon, Haryana

To provide information regarding credit cards to customers as well as resolution of their queries. Analyze risks and approve or reject loan request. Follow up with clients about loans and various offers. In addition, Maintain the shrinkage report. Monitor the CSAT and DSAT score and follow up with the team members accordingly. Assist the Team Lead in Auditing, conduct the training sessions/Assessments for product knowledge. Perform pre-screening calls to analyze applicants’ abilities. Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions). Coordinate with team leaders to forecast department goals and hiring needs. Promote company’s reputation as a great place to work. Conduct job and task analyses to document job duties and requirement.

Education

Sai Balaji International Institute of Management and Sciences

MBA

Jan 2021 - Present

Priyadarshini College of Engineering

B.E

Electronics

Jan 2018Grade: 65%

Pragatik Junior College

Higher Secondary Certification

Jan 2014Grade: 63.23%

Pragatik Mahavidyalaya

State Secondary Certification

Jan 2012Grade: 79.80%

Skills

Presentation Skill
Public Speaking
Client Oriented Approach
Problem Solving
Decision Making
Talent Sourcing
Client Relationship Management
Operations Management
MS Office