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Kaushal Patel

@Kaushal957

Chief Manager (Banking) at IndusInd Bank Ltd.

Mumbai, Maharashtra, India

C.S.J.M University

Dynamic and results-driven Project & Product Management Leader with 11+ years of progressive experience across Banking, FinTech, Market research and Technology sectors. Proven track record of successfully delivering 200+ complex projects, including 10 multi-country projects, driving revenue growth of $2M+, and leading cross-functional teams of up to 50 professionals. Expert in Agile/Waterfall methodologies, product lifecycle management, and stakeholder relationship management.

Experience

Career Break

•Oct 2024 - Present•Mumbai, India

Planned Sabbatical. Took a deliberate career pause for personal development and cultural exploration through extensive travel and to celebrate a major life milestone (marriage). Returning to the workforce energized, highly focused and fully prepared to take on a new challenge.

Chief Manager (Banking)

IndusInd Bank Ltd.

•Sep 2023 - Sep 2024•Mumbai, India

Orchestrated end-to-end product lifecycle management for digital banking solutions, resulting in 30% improvement in user adoption rates. Led cross-functional teams through Agile development cycles, managing UAT and production environments with 100% regulatory compliance. Transformed complex business requirements into technical specifications, facilitating seamless stakeholder communication. Designed comprehensive testing strategies achieving 99.5% defect-free releases through BRS development and UAT execution. Spearheaded multi-channel marketing campaigns with Risk, Legal, and Compliance teams, resulting in 25% increase in product uptake.

Project Manager (FinTech)

Fable Fintech Pvt. Ltd.

•Apr 2022 - Sep 2023

Architected and delivered 2 mission-critical white-label remittance solutions for a leading Indian bank, generating $500K+ annual revenue for the bank. Implemented hybrid project management methodology reducing project delivery time by 35% while maintaining quality standards. Facilitated strategic stakeholder meetings ensuring transparent communication and 100% project visibility. Proactively managed scope changes through comprehensive risk analysis, maintaining project profitability. Developed standardized project workflows improving team efficiency by 40% and establishing reusable frameworks.

Project Manager (Data Analytics)

Datagain Inc.

•Mar 2021 - Mar 2022

Drove strategic account management initiatives, identifying revenue opportunities worth $500K+ through data-driven insights. Pioneered end-to-end project lifecycle management ensuring seamless project execution and client satisfaction. Translated complex client requirements into actionable project plans, reducing revision cycles by 50%. Collaborated with technology teams implementing automation solutions, enhancing operational efficiency by 45%.

Senior Project Manager (Market Research)

Field Global Market Research Pvt. Ltd.

•Oct 2017 - Jun 2020

Rapidly advanced from Project Executive to Senior Project Manager, demonstrating exceptional leadership capabilities. Built and led high-performing teams of 25+ professionals, achieving 95% team retention and productivity targets. Established comprehensive training programs resulting in 85% internal promotion rate and improved capabilities.

Senior Practitioner / Associate / Team Leader

IBM / Ocwen Finance / Red Quanta

•Sep 2012 - Sep 2017

Progressed through leadership roles managing operations, compliance and team performance. Developed foundational expertise in stakeholder management, escalation handling and process governance.

Education

C.S.J.M University

B.Sc.

Computer Science

Jan 2011•Grade: 77.87%

Maharashtra State Board

Higher Secondary Certificate

Jan 2008•Grade: 46%

Maharashtra State Board

Secondary School Certificate

Jan 2006•Grade: 68.66%

Skills

Product Strategy
Lifecycle Management
User Research
Requirements Analysis
Product Roadmapping
Go-to-Market
Agile
Waterfall
Scrum Master
Risk Management
Resource Planning
Quality Assurance
Team Leadership
Stakeholder Management
Change Management
Process Optimization
Training & Development
UAT Testing
Data Analysis
Business Intelligence
Financial Planning
Compliance
Vendor Management