Gavin Brazil Dcunha

Incumbent to current duties with additional senior duties: assisting juniors with daily tasks, being a key supporter and motivating the team, helping with urgent assistance towards customer interactions, training juniors with new product launches, tracking sales performances.

Assisting customers by designing organization solutions utilizing design software. Building professional relationships with clients. Receiving daily inquiries from customers via email. Providing timely follow-ups to ensure effective closing of all sales opportunities. Meeting KPIs including sales, productivity, and quality.

Handled a team of 5 providing support with design and training. Worked with clients to design custom cabinets. Used Cabinet Vision to design custom cabinet layouts and quotes for clients. Provided outstanding customer service.

Provided courteous and interactive support to customers by offering designs according to their requirements. Provided creative solutions and design to meet guest needs. Interacted with guests to know about their needs, requirements, and budgetary limits.