Syed Omer

Dealing with Government Entrance exam Prep across educational programs. Interact with Customers understanding their requirements, providing learner’s subscription including but not limited to UPSC, IIT, NEET and GATE. Primarily focussed on Test Prep courses, across all regions of India. Managed to achieve targets and deliver the same with required quality standard. Actively engage with Peers, exchanging ideas to enhance overall team KRA’s or Targets.

Part of Sales Team, responsible for On boarding customers into Homelane. Interact with Customers making sure that their Home Interior requirements and our Offerings are in Sync. Onboard customers keeping in mind their Finances and our project requirements. Act as a point of liaison between Customers, Interior Designers and project managers. Consistently achieved targets throughout my Tenor for the Region assigned. Received Client appreciation for the Sound Consultation and among top 5 performers in the entire span YTD.

Involved in selling of Immigration services for people aspiring to Migrate to Australia and Canada. Also involved with Pre-migration Operations for applicants intending to migrate to above geographies. Worked on commission basis associated with Logistics and Immigration Firms. Responsible for logistical operations and issue management, including looking into authenticity of documents of transporters. Negotiated prices and monitored/reported non-payments.

Responsible for Internal Accenture reporting activities, including standard maintenance reporting related to HR, Training, Database maintenance, Up skill, and Cross Skill availability. Acted as a point of liaison between stakeholders to identify and propose business/process enhancement ideas. Liaised between different Content development and Knowledge management teams to identify and report operations specific issues.

Part of Accenture - AFS Procure to Pay accounts payable, providing financial services for a leading Global Petroleum company. Handled Accounts Payable activities, vendor payments, and employee payments. Provided functional and/or technical support for customer issues pertaining to payments. Ensured proper documentation, notification, escalation, and tracking. Served as SPOC for Operational Excellence activities.

Part of an Investment banking process catering to Global Markets, focusing on Client On boarding and Account maintenance (COBAM). Responsible for maintaining, updating, and amending customer data across various investment products (Equities, Fixed Income, Derivatives, etc.). Liaised with KYC teams and top-level managers to resolve discrepancies and reported on Beginning and End Of day Reports.