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SYED KABIR MUSTAFA

@syedkabirmustafa

Marketing Manager at Times Value School

Lucknow

Times Value SchoolAwadh University

Syed Kabir Mustafa is a competent Sales and Marketing Professional with 8.5 years of experience across the Automobile and Education industries. He specializes in sales training, team handling, customer service, and digital marketing. Currently, he serves as a Marketing Manager at Times Value School, Lucknow.

Experience

Marketing Manager

Times Value School

Nov 2020 - PresentLucknow

Key Responsibilities: Marketing and Advertisement Budget; Execution of Digital Marketing Campaigns; Analysis of effectiveness of marketing content; Development of strategies and tactics for online/offline lead generation; Preparing and presenting quarterly and annual reports to senior management; Communication to senior management about performance and results; Conversion of genuine lead to admission closure; Advertisement of the school at the time of new session.

Sales Manager

Mercedes Benz Cars’ Showroom (Dealership : SRM STAR)

Oct 2018 - Oct 2020Lucknow

Key Responsibilities: Meeting and Greeting; Maintaining Profitability of the dealership; Analysis of needs and requirements of the clients; Presentation of offer; Handling of objections/difficult customer interface/negotiation; Closure of sale; Delivery of new vehicle; Follow up after delivery, build and enhance customer relationship; Build and expand customer database; E-dealer updation; Team monitoring; Training freshers; Assisting and checking performance of the team; Setting targets for the sales associates.

Assistant Sales Manager

Ford Showroom (Dealership- MGS FORD PVT. LTD.)

Mar 2018 - Dec 2018Lucknow

Key Responsibilities: Planning and achieving the monthly, quarterly and annual retail sales; Responsible for the sale of Ford Endeavour & Ford Mustang; Setting a clear vision and goals for the sales team to achieve targeted performance; Driving business through a high level of involvement in the day-to-day operations; Managing the negotiation process among sales associates ensuring the customers understand their vehicle purchase options and pricing; Ensuring 100% enquiry tracking; Analyzing the process and designing ways, improvise and implement good methodology to improve profitability and expansion of the business.

Team Leader

Honda car Showroom (Dealership-Standard Honda Pvt. Ltd.)

Jun 2016 - Oct 2018Lucknow

Key Responsibilities: Designing sales target for the team; Keeping a track of every enquiry; Lead generation by Cold Calling and Events; Monitoring performance of the sales team members; Supporting operations team (pre sales and post sales); Promotional activities; Customer engagement activities; Maximum sales with profit.

Sales Manager

Mahindra Showroom (Dealership- Amit Motors Pvt. Ltd)

Jun 2017 - Mar 2018Faizabad

Key Responsibilities: Looking after Sub Dealerships spread over six cities of the state; Lead generation from all the possible sources with special emphasis on cold calling; Competitor analysis; Customer's need analysis according to SANKALP process of Mahindra; Managing sales team by tracking their DSPR; Setting goals and appraisal for sales team; Post sales service management; Promotional Activities; Manpower management; Tracking “Mahindra Mitra” Dealership; Training the sales team with latest offers and schemes.

Sales Consultant

Ford Showroom (Dealership- Narain Ford)

May 2014 - Jun 2016Lucknow

Key Responsibilities: Direct interaction with the customers in sales environment to drive car sales; Demonstration of the car; Follow up with the customers to ensure their satisfaction; To work on the references; Punch enquiry of the customers; Provide test drive; Active participation in promotional activities; Reporting of sales status to the team manager; Assisting customers on documentation required for the purchase of the car (sanctioned by loan).

Education

Awadh University

Masters of Commerce (M Com)

Jan 2017 - Jan 2019

Lucknow University

Bachelor of Commerce (B Com)

Jan 2011 - Jan 2014

St. Dominic Savio College

Senior Secondary School Examination

ISC

Jan 2010 - Jan 2011

St. Dominic Savio College

Secondary School Examination

ICSE

Jan 2008 - Jan 2009

Skills

Analytical decision making
Leadership mindset
Creative thinking
Marketing Funnel Analysis
Product knowledge
Agile Mindset
Networking Ability
Persistence
Strong attention to detail
Strong written and verbal communication skills
Organizational skill
Negotiation skills
Proactive
Commercial acumen
Customer centric
Team Handling
Digital Lead Management
Microsoft Office
Excel
Word
Outlook
PowerPoint
Mercedes Sales Touch
Mahindra DMS
Honda D’Lite
Ford QCS