Sumanta Mitra
@sumantamitra
Agile Project Manager at Ernst and Young LLP (EY)
Pune, India
https://www.linkedin.com/in/sumanta-mitra-csp-sm-a-cspo-a-csm-icp-acc-csm-cspo-95454b16/
Sumanta Mitra is a senior professional with over 16 years of experience in IT management, specializing in Agile coaching and solutions delivery across the retail and telecom industries. He has a proven track record of leading large teams and mentoring them in Agile methodologies to drive digital transformation and operational efficiency. Sumanta holds multiple advanced certifications in Scrum and product management, demonstrating his expertise in strategic planning and key account management.
Experience
Agile Project Manager
Ernst and Young LLP (EY)
Hand-hold the Agile Delivery Teams for smooth delivery of two Agile Projects for Colt Telecom Services. Work as a Scrum Master and Agile Project Manager for two Projects. Delivered RPA Automation projects as a Delivery Head. Enable smooth transformation of Agile processes and tools. Train and coach the Teams for smooth Agile Delivery.
Project Manager-Lead Business Analyst, Product Owner and Agile Coach
Application Software Technologies (AST)
Assist the Product Team as a Lead Business Analyst, Product Owner/Agile Coach to capture Business Requirements and deliver the MVP. Handle Process planning and BPMN 2.0, providing CRM integrated Solutions for Retail processes.
Senior IT Business Analyst, Group Product Owner, Lead Scrum Master & Group Agile Coach
Cognizant Technology Services
Work on Oracle-Siebel and Salesforce CRM Applications. Enable NPS Improvement initiatives and Customer Experience (CX) initiatives. Coached and mentored up to 10 teams within the Telstra Mobility Engagement team on Scrum, Kanban, TDD, BDD & Pair Programming.
Solutions Delivery Head / Group Product Owner / Lead Business Analyst / Portfolio Architect / Agile Coach
Accolite Software India Private Limited
E2E Solutions Architect for Customer Management Platform (CMP) Product Portfolio. Delivered RPA Automation projects involving Blue Prism for British Telecom. Responsible for E2E deliverables & performance Management with direct Revenue exposure of ~2 million GBP Sterling per year.
Agile Coach / Product Owner / Solutions Delivery Lead / Client Engagement Manager / Lead Business Analyst
Vodafone India Limited
Part of Vodafone Group Companies over diverse Client geographies like Qatar, Germany and Australia. Capture Business Requirements and deliver MVP. Managed Product onboarding, Price, SKU and Product Catalogue Management.
Senior Program Manager / Product Owner / Agile Coach / Key Account Manager
iOpex Technologies Private Limited
Part of BT-Retail and BT-Global Services. Delivered RPA Automation projects for BT Global Services. Participated in Change Management and Vendor / Partner Management. Coached various teams in Agile maturity and formed an Agile CoE.
Client Partner
Globant India Private Limited
Agile Specialist / Portfolio Business Analyst
IBM India Private Limited
Agile Specialist / Portfolio Business Analyst (On IBM Contract)
Avvas Infotech
Agile Specialist / Business Analyst / Client Engagement Manager
Tech Mahindra Limited
Domains: Telecom and Retail
Education
KITS, Ramtek, Nagpur University
BE
Mechanical
Symbiosis Center for Distance Learning (SCDL)
PGDBA
Customer Relationship Management
Amity Future Academy and Harvard Business Online
PGP - Post Graduate Program
Product Management
MIT School of Distance Learning (MITSDE)
Post Graduate Diploma
Marketing Management
XLRI
eMDP (eManagement Development Programme)
Strategic Management
Licenses & Certifications
Certified Scrum Master (CSM)
Scrum Alliance
Advanced Certified Scrum Master (A-CSM)
Scrum Alliance
Certified Scrum Professional - ScrumMaster (CSP-SM)
Scrum Alliance
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Advanced Certified Scrum Product Owner (A-CSPO)
Scrum Alliance
Certified Professional in Agile Coaching (ICP-ACC)
IC Agile
Certified Agile Leadership – Essentials (CAL-E)
Scrum Alliance
Certified Agile Leadership – Organization (CAL-O)
Scrum Alliance
Certified Agile Leadership – Teams (CAL-T)
Scrum Alliance