Anita Madhwani

Identified business process improvement opportunities related to Business Intelligence and devised strategies for improvised project management. Led the post-acquisition restructuring of project reporting and business processes, optimising operational efficiency. Generated statistical reports, and led end-to-end development of multiple Power BI dashboards, offering insights into project management, company project portfolio, and time/cost management. Developed complex SQL queries, implemented Stored Procedures for Power BI reports, and performed ETL processes for data cleaning and mining. Utilised Python for managing and analyzing complex data, and collaborated on data pipeline development with engineers to improve data quality and accessibility. Collaborated with cross-functional teams to develop predictive models, contributing to improved business outcomes. Provided ongoing PMO support to Delivery teams, assisting various programs/projects, and providing level 5 schedules for proposals. Prepared user requirements, conducted rigorous testing of deliverables, and performed regular quality assurance audits of Power BI reports. Utilized critical path analysis, dependency mapping techniques, and Agile methodologies for project scheduling, and execution, and applied Earned Value Management (EVM) for effective monitoring and control of project metrics. Engaged stakeholders through periodic meetings, and reviews, and collaborated on defining and prioritizing user stories. Led the creation of business intelligence structures supporting PMO initiatives, leadership decisions, and organization-wide information dissemination.

Created customized data analysis visuals in MicroStrategy and Power BI by utilizing Java, TypeScript, and Node.js. Engaged in the end-to-end process of designing, developing, and unit testing analysis modules. Collaborated with international clients daily to gather requirements and obtain feedback.

Oversaw the design and implementation of online customer experience management projects, while promoting evolution and refinements based on current trends in CEM. Engaged with clients across financial services, retail, telecom and automobile industries to derive insights and generate reports assessing customer behaviour towards products/services. Aided business owners in comprehending the rationale behind customer affinity and dissatisfaction. Established and upheld business procedures to improve customer relationships, and formulated reports using Medallia, Tableau, Power BI, Microstrategy, and SAS. Developed surveys and managed the results status, QA processes, manual testing, and test cases. Co-led a project across multiple teams and time zones, while working from an on-site San Francisco office.

Developed REST APIs following REST standards with Java (Springs) and managed web page creation with Ruby On Rails (RoR). Conducted testing using JUnit and improved backlog and project management using JIRA. Specialised in jQuery, JavaScript, and accessing REST APIs. Led database creation and improved efficiency with ROR model creation. Proposed and implemented changes on the front end side of the application with web page creation.