Suleman Khan

Retain and grow revenue on the existing book of business, manage customer life cycle, customer contract, renewals, increase footprint within the business, forecast and reduce churn. Understand customer's business needs to ensure customer satisfaction and encourage continued long-term relationship and help identify opportunities where Kaseya services fit their ongoing business strategy. Meet weekly and quarterly Up-Sell and Cross-Sell opportunity generation consistent with sales targets; generate a pipeline 3 times the target. Increase footprint in the existing customer base to offset any unavoidable churn.

New Sales Director for the US Geography

Leading a Cohort of team leaders Responsible for revenue generation from their respective teams under new sales Enrollment and spiking conversion rates for the product and also Training and development of the Cohort

Leading Team of Sales Managers (Academic Counselor's) responsible for team sales revenue generation and spiking conversion rates

Individually Responsible for Sales Revenue generation and spiking conversion rates for the product

Business Generation of General Service Unit. Call Center Management. Training and Skill Development of Tele-Callers. Dealer-Customer Assistance Center Management. Primary Responsibility of Market Share Improvement YOY(Year On Year) Basis. Customer retention Management (CRT).

Team leader of General Service & Body and Paint Shop. Customer Handling. Tele calling team Handling. Business generation. Call center management. Training and Skill development of Tele-Callers.

Domestic Customer Service to Vodafone India Clients Under Aegis Ltd (An Essar Group Unit)

Non Voice Customer Service to UK Clients under Vodafone India Services Private LTD(VISPL) Payroll

While the Program is based on the standard model of management education as practised by top ranking institutions, this Program is distinguished by its rigour and discipline.

Long term benifits of knowledge gained on Business Studies and Economics