Shivangi Vaid

Handling entire employee lifecycle from joining till the retirement of the employee including recruitment, Payroll management, employee engagement, employee grievances, Leave management, performance management system, drafting HR policies, Administration activities, etc.

Attract top talent for the organization by maximizing internet resources, cold-calling, networking, social media, and other creative methods of sourcing candidates. Employee engagement. Payroll management on MARG Software. Design and update job descriptions. Screen incoming resumes and application forms. Interview candidates via phone, video and in-person. Draft offer letters, employment contracts, and appropriate paperwork for the new hire. Collaborate with management to identify future hiring needs. Process employees’ queries and respond in a timely manner. Plan monthly, quarterly and annual performance review sessions. Payroll management and leave tracking. Recruitment.

Handling customer Human Resource Account for UK Govt. from joining till the retirement/exit. Playing the role of SME (Subject Matter Expert) HR Operations. Handling customer queries regarding salary adjustment and deductions. Handling new entrant joining formalities. Make the customer’s Deposit, Amendments, Reconciliations, Redemptions and Application for opening new accounts etc as per the client request. Communicate with client regarding any query through emails. Have been meeting the deliverables needed by the client on daily basis ensuring 100% Quality as per set KPIs. Floor support & mentoring of new trainees. Sending mails to client and team member regarding any new updates. Ensuring timely login in order to meet the login targets.

An Australian process for the retirement products. Handled superannuation policies and Payroll processing. Make the customer’s Deposit, Amendments, Reconciliations. Application for opening new accounts etc. as per the client request. Lean trained through GENPACT. Training on Corporate Etiquette at GENPACT.