Shilpa Verma
@shilpaverma
Inside Sales Associate
Ghaziabad, India
Shilpa Verma is an experienced sales professional with expertise in inside sales, lead qualification, and relationship building. She has a proven track record of generating revenue through outbound calling and negotiating transactions. She also possesses technical support experience, assisting customers with various technical issues via chat and phone.
Experience
Inside Sales Associate
ApnaTime Tech Private Limited
Responded to customer inquiries quickly and professionally to maintain customer satisfaction. Negotiated prices, terms of sale and service agreement to close transactions. Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques. Contacted new and existing customers to discuss product and service solutions.
Inside Sales Associate
CARS24
Completed documents and work requests according to company standards. Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes. Uploaded documents to control sites, tracked transmittals and coordinated revisions.
Junior Engineer - Technical Support
Ienergizer
Handled customer service issues by providing guidance or escalating for advanced support. Assisted customers with various types of technical issues via email, live chat and telephone. Used remote login tools to assist clients with technical and product questions.
Education
Himalyan Institute of Technology
B.Sc. IT
IT
Himalyan Institute of Technology
M.Sc. IT
IT