SNSaurabh Namdev
@saurabhnamdev
Manager-Operations at Roppen transportation services Pvt Ltd
Indore, MP
Saurabh Namdev is a results-driven operations professional with 7 years of experience in the logistics and ride-hailing industry. He has managed P&L, supply/demand optimization, and growth strategies for major platforms like Rapido, Swiggy, and Ola. His expertise includes vendor management, data-driven decision-making, and handling complex regulatory issues (RTO).
Experience
Manager-Operations
Roppen transportation services Pvt Ltd- Rapido Bike Taxi
Managed P&L, Supply & Demand, and 3PL operations (Swiggy, Zomato). Responsibilities included managing profitability, incentive creation, rate card pricing, ATL & BTL marketing, growth strategy, data-driven planning, vendor management, team handling, RTO framework compliance, NPS campaigns, and customer demand generation.
Senior Associate Manager- Indore & Bhopal
Roppen transportation services Pvt Ltd- Rapido Bike Taxi
Managed P&L, Supply & Demand, and 3PL operations. Key duties included developing operations strategy, analyzing data for utilization and competition intelligence, managing vendor onboardings, and executing cluster-wise unmapped order analysis and quality campaigns.
Fleet Manager-Operations
Bundl Technologies Pvt Ltd- (Swiggy)
Managed First & Last Mile operations, conducted in-house and field training, maintained Fleet SLA, managed operational efficiency, ensured serviceability, and monitored KPIs like SLA and DE Attrition.
Executive/ Sr. Ex - BD & QA-Operations
ANI Technologies Pvt Ltd-Olacabs
Ensured cab quality and customer satisfaction analysis. Handled onboarding, termination, and FNF processes. Managed client payment deductions and device inventory. Acted as an escalation point for customer complaints and managed stakeholder relations.
Education
Rajiv Gandhi Technical University, Bhopal
BE-Mechanical Engineering
Mechanical Engineering
Licenses & Certifications
Certificate of completion for First Aid & Fire Safety Training Program
Apprentice Training- Provisional Certificate
Bharat Heavy Electricals Limited Bhopal
Certification of Industrial Training "Workshop Management and Maintenance "
Maruti Suzuki Vehicles