Sarthak Gupta

Assisted with the implementation of IT solutions for clients and provided best practices support for troubleshooting and resolving issues. Participated in web development projects working on programming languages such as C++, Python (Also conducted workshops and informative sessions). Contributed to the development of technical documentation & knowledge base.

Implemented and configured Dynamics 365 Finance and Operations modules for increased operational efficiency and user satisfaction ensuring optimal functionality. Analyzed business requirements for ERP solutions, collaborating with stakeholders to identify key needs & translate them into actionable implementation plan. Developed and customized reports using tools like Power BI and SSRS, extracting valuable insights from complex datasets to support informed decision making. Created interactive dashboards tailored to different user needs, visualizing key metrics and KPIs to facilitate real time data analysis and improve business intelligence. Streamlined data integration processes between Dynamics 365 and existing systems, ensuring accurate and reliable data flow for effective reporting and analysis. Presented analysis findings & recommendations to stakeholders, successfully communicating complex information and driving data-driven decision-making.

Designed and implemented an automated question answering system using Python and a large language model resulting in under engagement. Collaborated with senior stakeholders to understand clients’ needs and translated them into actionable requirements for the question answering system. Successfully integrated the AI solution with databases, ensuring seamless data flow, data integrity and accurate information retrieval. Continuously monitored and optimized the question answering system’s performance, leading to improved accuracy and relevance of responses. Architected and developed a real time chat application leveraging langchain principles and prompt engineering techniques. Championed prompt engineering best practices, ensuring consistent user experiences. Optimized dialogue flow and response generation through multi-step prompts and context aware language models.