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Santosh Chauhan

@santoshchauhan

Scrum Master at Health Catalyst

Mumbai, Maharashtra

https://www.linkedin.com/in/santosh-chauhan-11172b181/

Health CatalystSies College Of Commerce & Arts

As a Scrum Master with more than 10 years of experience in Project Management and Client Servicing, I bring a wealth of skills to the table. I excel in building strong client relationships and facilitating the Agile development process. I'm an effective communicator, problem solver, and leader, with a track record of successful project delivery. I have more than eight years of experience in Healthcare IT which include integrations, patient engagement, HIE. I was project manager handling integrations which is sharing data between multiple applications in Healthcare IT.

Experience

Scrum Master

Health Catalyst

•Apr 2022 - May 2024•Hyderabad

Worked on Jira, Kanban, ADO, creating reports, sprint velocity, success matrix. Facilitate Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Manage the backlog and prioritize user stories in collaboration with the Product Owner. Coach team members on Agile principles and best practices. Identify and remove impediments that prevent the team from achieving its goals. Foster a culture of continuous improvement and help the team to identify areas for improvement. Work closely with cross-functional teams and stakeholders to deliver value in a dynamic environment. Ensure timely delivery of high-quality software products by monitoring progress and identifying and mitigating risks. Maintain transparency and communication with stakeholders regarding project status, progress, and risks.

Senior Analyst

Rayden Design Studio Pvt. Ltd

•Sep 2021 - Feb 2022•Pune

Conduct implementation tasks including application build, go-live support, and post-go-live optimization. Collaborate with multiple teams within organizations to address client issues. Maintain complete understanding of contract deliverables to ensure project is delivered on time and within budget. Work with Associates, Consultants, and Managers to develop & refine implementation tools and processes. Support go-live activities, observing results, refining, and driving continuous delivery improvement.

Integration Project Manager

eClinicalWorks India Private Limited

•Nov 2013 - Jul 2021•Mumbai

Delivered 1000+ (HL7 integration) interoperability projects. Complete understanding of Healthcare IT workflow. Identify and manage project risks to avoid failures and ensure adherence to HIPAA and HITRUST policies and patient safety. Meaningful Use Stage 1 & 2, public health measures across multiple states in the USA. Coordinate resources & vendors, gather client requirements, and find solutions for flawless project execution. Managed resource allocation for multiple projects with over 20 team members(trainers, developers, QA, support). Main contact for managing relationships with customers, middlewares, vendors, and stakeholders.

Senior Associate

Aditya Birla Minacs

•Nov 2011 - Nov 2013•Mumbai

Worked as a Customer Service Associate on chats, emails and calls to retain customers who came to cancel their accounts.

Education

Sies College Of Commerce & Arts

Bachelor Of Arts

Political Science

Jun 2008 - Aug 2011•Grade: Second

RJ College of Arts & Science

High School Diploma

Science

Jun 2001 - Feb 2003•Grade: First

Skills

Certified Scrum Master
Healthcare IT
SQL (basic)
Jira
Kanban
ADO
HL7 Integrations
Project Manager
Risk Management
Patient Engagement
Client Management
Information gathering
MS office
Technical understanding