Samarth Sood is an aspiring data analyst and problem solver with experience in regression analysis and software development. He possesses expertise in Python, R, SQL, and data analysis, demonstrated through various projects. His skills include creating user-friendly interfaces and applying advanced statistical techniques.
Experience
Customer Experience
RNFI-A unit of Relipay
Accompanied the client’s inbound calls to attend their enquiries, questions and feedback and provide information on the company’s products and services. Responded to over 5,000 customer enquiries per month, handled over 2,500 customer queries, achieved an average customer satisfaction rating of 95. Facilitated positive customer experience by providing best-in-class customer service with the ability to quickly and accurately investigate and resolve customer issues.
Education
CHRIST(Deemed to be University)
Bachelor of Science
CMS(Computer Science, Mathematics and Statistics)
New Era Public School
Class 12
Science
CBSE Board
Licenses & Certifications
Investment and Trading Strategies
Tableau
Data Science Bootcamp
Python Programming
German A1 Level
Google Certification:Data Data Everywhere