Rohit Nagpal

Managing area with annual revenue base of 10 crores+ INR; Handling queries of Clients, Vendors and Channel Partners in area; New Client Acquisition thereby increasing sales revenue from new and Existing Clients month on month; Retention of Existing Client base by handling their queries and cross selling other products; Identifiying new towns/service centres in area and develop the business in Tier 2/3 cities.

Acquiring New Client accounts requiring domestic/international shipping service solutions in Tier 2/3 cities; Customer Relationship Management providing best-in industry shipping services; Identifying and analysing threats and opportunities in new locations for network expansion across North region; Understanding Existing Client requirements and cross sell other services using consultative selling approach; Working closely with Channel Partners to increase their business revenue by New Client acquisition and retention of existing client base.

Sales of various products of the company to dealers. Meeting channel partners, interior decorators, architects etc explaining product properties and its application. Explaining the company's promotional schemes in respect of a product, group of products & conducting dealer and painter meets. Conducting retail audit to assess market potential, estimation of sale of competitors product with a view to adopt suitable strategies of sale. Carrying out marketing activities in the assigned territory in order to increase sales as well as to create buzz in the market.

To achieve set targets and contribute to development & growth of business. Plan new/existing contacts for customer retention, penetration and proactively meeting customer requirements/problem resolution. Work with other internal departments/teams to resolve customer queries/issues to meet customer satisfaction/ service levels. Collect & communicate market / competition information and implement business development initiatives. Communicating & gathering requirements from users and provide feedback to the management. Maintaining highest level of confidentiality in handling all matters.