Ritvik Bindal

Developed and executed effective recruiting plans to develop candidate recruiting sources and fill staffing needs for broad range of clients. Identify and engage with both passive and active talent through use of Boolean, LinkedIn, Social Media, and creative search techniques. Proactively build talent pipelines for various technical profiles (e.g. Development, Product, Program, Data Engineering, ML/AI, Creative, and Leadership roles) across levels. Utilize metrics to identify and implement process improvement. Followed up with new employees to offer assistance and welcome. Used excellent networking abilities to make hiring processes easier and find suitable candidates within current contacts. Searched for ideal candidates using public CV Databases, Internal database/ATS/and researching on LinkedIn Used different Job boards & recruiting methods to find ideal candidates, using tools including Referrals and LinkedIn Naukri, Monster search, etc. Discussed all employment aspects with prospective employees, including expected tasks, compensation and policies to promote clarity from day one. Sourced candidates through social media platforms, including Linked-In, ensuring suitability for available positions. Handle the Interview Schedule through the Telephonic/ Google meet/ F2F interview and Conducting & Managing recruitment drives. Interviewed potential candidates, taking accurate notes to determine suitability for available positions. Negotiated contract details, maintaining confidentiality and impartiality throughout.

Understanding the role of mutual funds in financial market. Perception of Banking users toward the Investment in Mutual Fund & other Investment (FD, RD, Term Deposit, Shares, Debentures.. etc..). Understanding the working capital management (WCM) daily operation in AXIS BANK.

Ensured positive customer experience was maintained by monitoring through introduction and customer care calls. Carried out regular training with staff to help advance skills within customer care, effective complaint handling and service improvement tactics. Maintained extensive knowledge of product range to effectively answer employee and customer queries on product specifications. Took ownership of inquiries, effectively handling any customer issues to ensure suitable resolutions for customers. Improved productivity by providing CSR performance feedback for corrective action. Applied expert knowledge for daily completion of tasks and streamlining workflows. Utilized practical communications skills to maintain and build positive client relationships. Developed and implemented sales plans to expand customer base and increase customer retention.