Neha Mishra
@nehamishra
Senior Recruiter -IT /Non-IT at NLB Services
Lucknow
Neha Mishra is a resourceful HR professional with experience aligning business goals with employee management. She specializes in revolutionizing HR operations, covering program management, performance management, payroll, and employee recruitment & retention. Her expertise includes leading training needs analysis, administering full employee settlements, and managing performance assessment cycles. She is skilled in developing and executing viable business programs for corporate entities.
Experience
Senior Recruiter -IT /Non-IT
NLB Services
Responsibilities included understanding recruiting needs, candidate sourcing using multiple methods (job portals, LinkedIn, referrals), screening and selection, conducting in-depth interviews, candidate management, negotiating job offers, and tracking/analyzing recruitment metrics (KPIs).
Senior Technical Recruiter
Zyvka Global Services
Managed a team of 3, sourced for IT and non-IT requirements, created hybrid pipelines, handled high-volume hiring, and delivered end-to-end offshore technical recruitment services in the US region.
Manager HR
Esquare Homes Private Limited
Managed a team of 4. Responsibilities included shaping performance and development systems, succession planning, workforce planning, organizing employee engagement programs, and supporting the implementation of HR plans to achieve strategic business initiatives.
Manager Sourcing - Human Resource
KVC CONSULTANT PRIVATE LIMITED
Managed a team of 4. Drove program management, utilized Boolean search methodology, and developed overall recruitment strategy, focusing on building strong talent pipelines for critical business functions and leadership positions.
Manager HR
MG Groups & Builders
Managed a team of 2. Responsibilities included designing employee orientation programs, analyzing and maintaining PMS HRIS and KRA Records, conducting employee engagement surveys, and providing MIS support for Attrition analysis.
Branch Assistant Manager – Branch Banking
Axis Bank
Managed customer relationships to increase renewal rates and reduce churn. Focused on codifying best practices to scale Customer Success and Support operations sustainably.
Customer Service Officer – Branch Banking
ICICI Bank
Handled IS/IT Audits covering System Security and Change Management. Recommended processes and standards for user support and provided best-in-class applicant experience.
Education
Lucknow University
Bachelor of Law
Amity University
Masters of Business Administration
Human Resource
IFBI
Post Graduate Diploma in Banking Operations
Lucknow University
Bachelor of Business Administration
Licenses & Certifications
3Months Certificate Training Program on Generalist
NAS Solutions