Rashmi Mohan

Spearheaded Company's inaugural consumer eSIM and M2M eSIM carrier integration projects, adhering to GSMA SGP .02 standards. Led project review meetings, ensuring timely issue resolution, risk identification, and proactive mitigation planning with all stakeholders. Facilitated and managed project board meetings to ensure conflict resolution and removal of critical blockers for smooth progress of projects. Managed multiple projects to enhance the KORE CMP portal, adding critical and value-added functionalities. Led diverse customer-centric and internal infrastructure projects, driving client satisfaction and operational efficiency. Proactively reported project progress and outcomes and risks on the appropriate management channels as required, escalating issues based on the ranking and the project work plan's usability. Continuously strive for professional growth and development, staying abreast of industry trends and best practices to enhance the effectiveness of project /product management strategies and techniques. Expertise in end-to-end project lifecycle management, including initiation, planning, execution, monitoring, and closure.

Led project planning, budgeting, scheduling, and implementation of SaaS-based projects for companies in Sub-Saharan Africa, achieving an average ARR of $5K to $30K, while leading a team of over 20 members. Successfully conducted critical gap analysis and delivered statistical and analytical reports for clients, leading to a 20% increase in project revenue. Spearheaded key project tasks, including progress tracking, scheduling, budgeting, Project accounting, and resource management, ensuring on-time delivery. Collaborated on preparing the Project proposals with time, effort and cost estimates for multiple Donor funded fixed bid projects. Contributed to strategic business growth planning, aiding companies in achieving short- and long-term goals, and reported project progress to the board and key stakeholders. Identified, won, implemented, and delivered projects, generating additional revenue for the company. Led the enhancement of an Ed-Tech product, securing approval and certification from the Ministry of Education.

Spearheaded the Project Office of EPICOR ERP implementation projects for 5 Central Governments (Tanzania, Malawi, Gambia, Lesotho, and Zanzibar) and 125 executive agencies in Tanzania. Coordinated large-scale, fixed price, World Bank-funded ERP projects of value up to $15 million. Tracked project progress using tools (CRM, PMIS) and techniques (Burn-down chart, Effort Estimation & RMG Report). Monitored revenue flow for efficient ROI analysis, mitigating risks by careful analysis of financial data. Revamped the complete operation of Project Management Office bringing organized processes and techniques and thereby reducing the monthly operational expenses of the Project Office to 60%. Implemented Project Management Information System (PMIS) and ensured effective usage among the Project managers and team members spread across 5 countries through adept people management skills. Formulated statistical & analytical reports on project performance to provide project visibility for decision-making.

Setup analytic dashboards for customers to visualize their market performance geographically with each of their products and features. Led Project Planning, budgeting and implementation of field force automation solutions in Sub-Saharan Africa. Effectively managed multiple projects and managed stakeholder expectations by precise and concise reporting.

Proactively developed and submitted proposals, consistently meeting targets with an 80% proposal-to-project conversion rate. Gathering, analyzing, and prioritizing client requirements for in-house e-commerce-based products. Engage closely with customers and business partners to showcase product features, identify and address their challenges, discuss potential improvements, and coordinate with different teams to ensure a high level of customer satisfaction. SRS and business proposals detailing client requirements (Project Scope), assumptions and risks along with the cost and effort estimate. Be the product and solution expert and advise customers in choosing the optimal solution for their problems and ensuring on-time project delivery.

Managed Resource Management Data (RMG report) for the entire Broadcast Business Unit of TATA Elxsi, Trivandrum. Tracked resource billability, and maintained Full-Time Equivalent (FTE) for projects to prepare project billing and invoicing. Monitored revenue and headcount projections for the business unit, and performed gap analysis to compare against actual results.

Proactively conducted presales and market research with national and international clients to enhance product features and functionalities, contributing to the product roadmap. Developed Functional Requirement Documents for interactive healthcare software and conducted demos and training sessions for clients on product features and functionalities.