Rajeswar Mani

Coordinate and communicate with onsite and offshore teams (50 members). Providing 24*7 on-call support, monitoring system health and providing active support towards mitigation and recovery during outages. Work with business and customer stakeholders to define product objectives and requirements. Prioritize requirements and define scope in a timely manner given available resources. Develop, maintain, and distribute project management deliverable for the successful launch of new products and services. Work closely with partner engineering teams to answer all technical inquiries and ensure issues are driven to resolution. Coach new partners on Teams product requirements implementation and clarify all technical ambiguity. Design, write, and deliver software to improve the availability, scalability, latency, and efficiency. Solve problems relating to mission critical services with a focus on using automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions and building better technologies vs. manual resolution. Influence and create new designs, architectures, standards, and methods for large-scale distributed systems. Actively engage in design reviews, code reviews, and operational reviews. Interact with other product and development teams, gather requirements, and perform analysis to determine appropriate solutions.

Coordinate and communicate with onsite and offshore teams (50 members). Providing 24*7 on-call support, monitoring system health and providing active support towards mitigation and recovery during outages. Work with business and customer stakeholders to define product objectives and requirements. Prioritize requirements and define scope in a timely manner given available resources. Develop, maintain, and distribute project management deliverable for the successful launch of new products and services. Key participant in Pre-Sales/Sales and RFP/RFI. Work closely with partner engineering teams to answer all technical inquiries and ensure issues are driven to resolution. Coach new partners on Teams product requirements implementation and clarify all technical ambiguity. Design, write, and deliver software to improve the availability, scalability, latency, and efficiency.

Coordinate and communicate with onsite and offshore teams (50 members). Providing 24*7 on-call support, monitoring system health and providing active support towards mitigation and recovery during outages. Work with business and customer stakeholders to define product objectives and requirements. Prioritize requirements and define scope in a timely manner given available resources. Develop, maintain, and distribute project management deliverable for the successful launch of new products and services. Work closely with partner engineering teams to answer all technical inquiries and ensure issues are driven to resolution. Coach new partners on Teams product requirements implementation and clarify all technical ambiguity. Design, write, and deliver software to improve the availability, scalability, latency, and efficiency. Solve problems relating to mission critical services with a focus on using automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions and building better technologies vs. manual resolution. Influence and create new designs, architectures, standards, and methods for large-scale distributed systems. Deploy and maintain production cloud environments that requires 24/7 availability. Actively engage in design reviews, code reviews, and operational reviews. Interact with other product and development teams, gather requirements, and perform analysis to determine appropriate solutions.

Coordinate and communicate with onsite and offshore teams (35 members). Requirements gathering, finding out required memory for servers by analyzing the required Prometheus monitoring such as black box, Grafana etc. Manage team in design and implementation of Prometheus monitoring for multiple project applications. Mentoring team to implement black box & white box monitoring, Grafana dashboards such as sales, order and error log volumes. Guiding team to add required add on such as World-map, Diagram for Tree structure and writing queries in Prometheus console, creating alerts and routing them to Pager, Slack and emails.

Manage, coordinate and communicate with onsite and offshore teams (150 members) for both eCOM(.COM - front end) and COM(Customer Order Management - back end). Providing 24*7 on-call support, monitoring system health and providing active support towards mitigation and recovery during outages. Work with business and customer stakeholders to define product objectives and requirements. Prioritize requirements and define scope in a timely manner given available resources. Develop, maintain, and distribute project management deliverable for the successful launch of new products and services. Key participant in Pre-Sales/Sales and RFP/RFI. Work closely with partner engineering teams to answer all technical inquiries and ensure issues are driven to resolution. Coach new partners on Teams product requirements implementation and clarify all technical ambiguity. Design, write, and deliver software to improve the availability, scalability, latency, and efficiency. Solve problems relating to mission critical services with a focus on using automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions and building better technologies vs. manual resolution. Influence and create new designs, architectures, standards, and methods for large-scale distributed systems. Deploy and maintain production cloud environments that requires 24/7 availability. Actively engage in design reviews, code reviews, and operational reviews. Interact with other product and development teams, gather requirements, and perform analysis to determine appropriate solutions. Post incident analysis with various teams for a blameless post mortem with clear no-repeat plans. Learning new technologies and performing PoC’s that generates value to the customers. Created a shell script to validate store software packages, post deployment (for hundreds of stores) that saved few hours of manual work. Have a deep understanding on IBM Sterling commerce product and i