Rajat Agarwal

Worked as Operation Head of the company which deals in Skill Assessments of Pradhan Mantri Kaushal Vikas Yojna & NON PMKVY Scheme PAN India. Responsible for Pre-Assessment Planning, Resource planning, Inventory Planning, Server Handling, Quality Audits during project execution on ground, Result Processing, Delivery within required SLA, Weekly work audits, Post-Assessment Execution, Data Handling, Grievance & Escalation Handling, Client Management, Invoicing tracking, and Documents Handling.

Worked as a regional manager in Delhi city involving Supplying, Installation & Maintenance of Electronic Solutions like Computer, Laptops, CCTV, IP Cameras, Networking, Printers, Scanners, Etc. Responsibilities included Client management, Business development, Solution Architect, Resource Planning, Inventory Tracking, Team building, Work Audit, and Project Delivery.

Worked in SMB department on iON project dealing with conduction of online exams PAN India, serving various roles including Administration (Payment Tracking, Fulfil Labour Laws requirements, Safety mock drills, Safety measures handling, Assets Management, Housekeeping), Infrastructure Planning (Identifying investors, Due Diligence of Investors & their properties, L1 & L2 Network Setup, Structured Cabling, Auditor for Power, Network & Quality Checks), Project Management (Accessing web tools for work tracking, Resource Planning, Partner Relationship, Cash reconciliation, Inventory tracking, Scheduling dates of exam, Candidates’ allocation, Manpower Allocation, Result Orientation, Malpractices & Issues tracking), Team Lead (Crowd Management, Invigilators Training, Candidates Seat Allocation, Auditor, Risks management, Client & Partner Relationship), and IT SPOC (Server Handling, Network Handling, Auditor at centre level, Issues handling at centre level).

Worked in SMB department on iON project dealing with conduction of online exams PAN India, serving various roles throughout the tenure.