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Rahul Pai

@rahulpai

Consultant Project Manager

Thane, Maharashtra

https://www.linkedin.com/in/rahulgpai

CMACGMJamnalal Bajaj Institute of Management Studies (JBIMS)

Rahul Pai is an IT professional with over 13.5 years of experience, including 7.5 years dedicated to agile and project delivery. He is an expert in leading distributed, cross-functional teams across US, EU, and APAC to achieve strategic objectives. His experience spans critical sectors including Healthcare, Logistics & Supply Chain, Banking, and Digital Media.

Experience

Consultant (Manager M2)

CMACGM

•Jan 2023 - Aug 2023

Led projects involving 20+ stakeholders and managed teams of 6+ direct reportees. Delivered B2B phase I projects and managed Partner+ projects, significantly increasing merchant acquisition rates.

Jr. Consultant (Manager M1)

CMACGM

•Apr 2022 - Jan 2023

Sr. System Analyst

Ingram Micro SSC Pvt Ltd

•Feb 2020 - Apr 2022

Managed critical projects including 3rd party API integrations and technical migrations for business continuity. Achieved 100% compliance in data privacy projects within 5 weeks.

Senior Software Engineer

APTUSHEALTH

•Jan 2016 - Feb 2020

Implemented key deliverables for projects Univadis 2.5 & 1.7. Key contributor in agile delivery planning and execution, and enhanced the in-house content management tool (Ptool).

Senior Software Engineer

GYAANTECH

•Jan 2015 - Jan 2016

Completed the Signatouch (Healthcare) Project for a US Client in record time. Developed Java Spring Boot, Hibernate, and Angular skills for the Material Management Project.

Application Developer

HUNGAMA

•Aug 2012 - Dec 2014

Demonstrated GIGYA POC for single sign-on used across 6+ mobile operators and implemented key deliverables for the in-house Content Management Tool (CMT) project.

Product Engineer

TALENTUBE

•Mar 2012 - Jun 2012

Key contributor to the Talentube Website, handling solutioning, development, testing, and bug fixing with minimal supervision.

IT Consultant

LOGICA

•Dec 2010 - Dec 2011

Client-facing role responsible for technical deployment, UAT, and Signoff from 10+ clients, with experience in the Banking domain (RTGS-NEFT transactions).

Technical Support Executive

SUTHERLAND GLOBAL SERVICES

•Sep 2009 - Nov 2010

Provided technical expertise for Desktop Troubleshooting for US Dell Customers, maintaining high solution accuracy and CSAT scores.

Education

Jamnalal Bajaj Institute of Management Studies (JBIMS)

Master's in Information Management

MBA in IT

Fr. Conceicao Rodrigues College of Engineering (FRCRCE)

Bachelor's Degree

Computer Engineering

Licenses & Certifications

Project Management Professional (PMPĀ®)

Project Management Institute

Issued: Nov 2001• No expiration

Professional Scrum Master (PSMĀ®)

Scrum.org

Issued: Nov 2001• No expiration

Six Sigma Certified Black Belt

AIGPE

• No expiration

Six Sigma Certified Green Belt

AIGPE

• No expiration

Six Sigma Certified Yellow Belt

AIGPE

• No expiration

Six Sigma Certified White Belt

AIGPE

• No expiration

Certified Lean Expert

AIGPE

• No expiration

Certified Lean Specialist

AIGPE

• No expiration

Skills

Project Management
Planning & Scheduling
Project Execution
Senior Leadership
Customer Focus
Team Handling
Business Acumen
Conflict Management
Risk Management
Process Improvement
People Development
Stakeholder Engagement
Technical Leadership
Collaboration
Communication
Monitoring & Control
Vendor Management
Business Analysis
Critical Thinking
Decision Making
Coaching/Mentoring
Persuasion & Negotiations
Performance Management
Status Reporting
Lean
Agile
Scrum
Kanban
Documentation
Brain Storming
Planning & Strategizing
Delivery Management
Requirements Analysis & Management
Six Sigma
MS Excel
Macros
JIRA
Trello
MS Project
ClickUp
Confluence
Healthcare
Banking
Digital Media
Customer Service
Logistics & SCM
Technical Support