Prashant Jha
@prashant_jha
Operation Analyst at Instantpay
Noida, Uttar pradesh
Prashant Jha is an experienced Operations Analyst with expertise in the fintech sector. He specializes in managing complex banking operations, including customer/merchant onboarding, KYC verification, and payment transaction monitoring. His skills encompass ensuring regulatory compliance, fraud detection, and process optimization, contributing to efficient and secure financial services.
Experience
Operation Analyst
Instantpay
Key responsibilities include Customer/Merchant Onboarding and KYC Verification, Payment Processing and Transaction Monitoring, Banking Partner Relations, managing commercials and pricing, ensuring Compliance and Regulatory Adherence (AML protocols), and Process Optimization and Fraud Detection and Risk Management.
Banking operation executive
Paytm
Onboarded new merchants for various paymodes (credit card, debit card, Emi, Upi, Subscription). Maintained and published monthly reports, configured TIDs, responded to internal/external queries, and built/maintained a central repository for pricing and banking commercials.
Business development executive
3 I Infotech Limited
Assisted customers throughout the sales process and product setup. Retained various customers using a consultative sales approach and acquired new customers. Published monthly reports of complete customer insights.
Education
Anna University
B.E
C.S.E
Kola Saraswathi Vaishnav senior secondary school
H.S.C
Pole star day boarding public school
S.S.C