Pragati Srivastava

Receiving requirements & screening profiles to releasing offers and Onboarding Candidates. Experienced in hiring at all levels. End to end recruitment: sourcing, staffing, scoping, and onboarding candidates. Responsible for identifying the appropriate candidates in the process of sourcing, Short-listing, Scheduling, Follow-up still the Candidate joining. Sources potential candidates through various methods. Working with Clients like BirlaSoft, PK Global, Nagarro. Involve in direct communication with Clients to get feedback and to source requirements. Works on some internal requirements also. Works as a Team Lead on a temporarily basis with a team of 3 members.

Worked on third party or contractual positions. Applied for various corp to corp positions on behalf of candidates on job portal Dice. Attended multiple number of vendors calls for candidates on daily basis. Involved in marketing of candidates’ profiles to vendors and other employers. Involved in demo session of various projects led by the company. Involved directly with the vendors to schedule the interviews of candidates.

Listened to customers’ concerns and handling complaints and returns. Gave detailed explanations of services or products. Worked with a sales team to create better methods to address customer complaints. Reviewed customer accounts and transactions while resolving issues. Communicated with customers in-person, through email or chat, over the phone or on social media. Received orders, calculating charges and processing payments. Monitored customer satisfaction levels. Referred customers to superiors when necessary.

Source applicants through online channels, such as LinkedIn and other professional networks. Keep records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders. Involved in creating a questionnaire to check the satisfaction level of present employees. Made a work report after getting all the results from this survey.