Pervenz Pasha
@pervenzpasha
Client Success Manager at OptimHire Software Solutions Pvt. Ltd.
Bangalore
Pervenz Pasha is an experienced professional with expertise in client relations and customer support. He has held roles at OptimHire Software Solutions and Aegis Customer Support Services. His skills include client handling, negotiation, and presenting detailed service demos for IT hiring solutions. He is proficient in communicating with clients across multiple channels and coordinating service agreements.
Experience
Client Success Manager
OptimHire Software Solutions Pvt. Ltd.
Presenting in-detail demos of OptimHire and services for IT hirings; explaining service benefits to clients; understanding client needs and empathizing with challenges; negotiating terms and conditions; drawing up agreements; coordinating payments and drawing invoices.
Client Advisor
OptimHire Software Solutions Pvt. Ltd.
Making 150 calls daily to clients with urgent tech requirements; convincing clients to meetings; communicating via email, text, and LinkedIn; scheduling meetings via Google Meet, Zoom, and Teams.
Customer Support Executive
Aegis Customer Support Services Pvt. Ltd. (Ajio Process)
Receiving calls, solving customer queries, guiding order booking steps, and coordinating with the complaints team to resolve issues.
Education
Jain university
BBA
S.V Pre university
2nd PUC
BGS English School
SSLC