Paroon Sharma
@paroonsharma
Operations Manager at MetLife Global Operations Support Centre
Greater Noida West
Paroon Sharma is a seasoned professional with over 14 years of experience in Operations, Service Delivery, and Business Development for multinational companies. He possesses expertise in data management, consulting, and process transformation, including roles as a Lean Practitioner and Configuration Manager for CMMI level 5. He is Six Sigma Green Belt certified and skilled in utilizing tools like SQL, MS Access, and Cognos for reporting and automation.
Experience
Operations Manager
MetLife Global Operations Support Centre
Migrated and handling a process named Institutional CFO Reporting. Process is related to work and automate financial data using software like MS Access, SQL Server, Cognos and various other data management tools, resulting in getting desired output. Another On Job migration include operations shifting and reengineering of derivative accounting. Responsibilities included Lean Practitioner for finance operations, Risk Management and BCP Planning for operations, and Configuration Manager for CMMI level 5.
Entrepreneur and Insurance advisor
ERS Consultants
Worked with BPO consultants for requirement and training purpose. Meeting with clients to sell best suitable insurance, mutual funds and pension products.
Technical Support Officer
Convergys India
Interacting with business clients regarding internet service issues for S.B.C, a US based internet service provider.
Education
Edexel UK.
Higher National Diploma
Computer Science
DOEACC
O Level
Computer Science
Kurukshetra University
B.C.A
Computer Science
CBSE
H.S.C
Science
CBSE
S.S.C
As per curriculum
Licenses & Certifications
Management Development Program
IIM Lucknow
Six Sigma Green Belt
LOMA Level
Licensed advisor
IRDAI