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RAJA BABU

@rajababu

Senior Manager - Operation

Greater Noida West

Indian Bank l Allahabad BankRBS College, Agra

Professional bank branch manager with over 32 years of experience. The candidate is proficient in all aspects of bank management and operation, including account management, customer service, staff coordination, and product sales. Experience includes supervising account growth, increasing savings and CD account establishment by over 20 percent, and maintaining a 90% satisfaction rate from banking customers.

Experience

Senior Manager - Operation

Indian Bank l Allahabad Bank

Jan 2020 - Present

Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives. Monitoring all balances and deposits to ensure that all money in the bank is accounted for and the proper procedures are followed at all times. Associating with customers individually to help them get the most out of their accounts and understand the features offered.

Senior Branch Manager - Advance & Recovery

Allahabad Bank

Jan 2016 - Jan 2020

Managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues. Maintained a consistent portfolio of existing commercial loan partnerships also monitored new and existing commercial clientele. Reviewed and processed credit and loan applications & recovered loan’s asset.

Senior Manager - Financial Inclusion

Allahabad Bank

Jan 2015 - Jan 2016

Ensuring access to financial services, timely and adequate credit for vulnerable groups such as weaker sections and low-income groups at an affordable cost. Implementing government policies (Pradhan mantri jivan jyoti Yojana, Pradhan mantri Suraksha beema yojana, Atal pension Yojana).

Director - RSETI Allahabad Bank

Allahabad Bank

Jan 2012 - Jan 2015

Ensured necessary skill training and skill up gradation of the rural BPL youth to mitigate the unemployment problem & Liasoning with other government authorities.

Officer - Operation

Allahabad Bank

Jan 2004 - Jan 2011

Responsible for interacting with customers for all their banking related needs, to understand their requirements and provide solutions. Coordinated with Branch manager, other supervisors and appropriate staff personnel in order to integrate activities. Keeping records, filing and looking after stocks, managing loan-related documents and managing customer records. Opening Loan Accounts and filling loan information. Monitoring NPA’s.

Clerk - (Joining office)

Allahabad Bank

Jan 1989 - Jan 2005

Education

RBS College, Agra

Masters of Commerce

Business, Commerce, Finance, Accounts

RBS College, Agra

Bachelors of Commerce

Business, Commerce, Finance, Accounts

Skills

Loans & Credit
Portfolio Management
Applied Economics
Recovery
Mortgage Lending
Banking Expertise
Ms Office
Ms Word
Ms Excel
Ms Access
Ms Powerpoint
Financial Skills
Customer Service
Leadership
Communication
Human Resources
Administration