Paras Agrawal

Actively participated in the maintenance, development, and deployment of multiple microservices within a scalable architecture, optimizing overall system performance. Developed a Telephony System utilizing Python and Django Channels, enabling seamless real-time communication. Contributed significantly to the creation of a Dialer Module using Node.js and Express to initiate calls to customers efficiently and reliably. Instrumental in the development of a Campaign Manager Module, streamlining campaign scheduling for calling and WhatsApp outreach. Implemented Audio and Text Servers for dynamic content generation and streaming, enhancing Voice Bot delivery capabilities. Integrated Microsoft TTS and Google TTS for high-quality Voice Bot interactions.

Contributed to the development of AI voice and WhatsApp bots for sales and onboarding, catering to multiple clients. Played a pivotal role as a cross-functional team member, actively involved in backend and bot development. Actively participated in the successful deployment of voice and chatbots for renowned companies, including OLA, Kreditbee, Bajaj, and others. Improved application efficiency, data quality, and scalability, ensuring optimal performance and adaptability.

Developed end-to-end backend logics for web applications, such as Credello, using Python, Django, and Postgres Database, ensuring robust and scalable solutions. Created REST APIs for various projects leveraging Django Framework, facilitating seamless communication between frontend and backend components. Utilized crucial design software skills to assist with projects.