Jatin Pande
@pandejatin
Senior Technical Delivery Manager at SIS Prosegur (SIS Group)
New Delhi, Delhi, India
Jatin Pande is a Project and Product Management leader with over 19 years of experience in SaaS, enterprise applications, and digital transformation. He specializes in leveraging GenAI for process automation, agile delivery, and IT service management across banking, insurance, and healthcare domains. He has a proven track record in managing US client relationships, implementing ITSM frameworks, and leading multi-vendor ecosystems. Jatin holds a PMP certification and an MCA degree.
Experience
Senior Technical Delivery Manager
SIS Prosegur (SIS Group)
Led enterprise-scale IT service operations for banking SaaS and mobile applications. Automated MoM creation using GenAI, documented processes, and developed detailed test plans for SIT/UAT. Implemented ITIL best practices reducing downtime by 30% and managed multi-vendor ecosystems for cloud service continuity.
Technical Delivery Manager
Damco Group
Led IT Service Transition and Change Management for insurance platforms. Served as Product Owner for insurance SaaS solutions, managing backlogs and driving Agile releases. Conducted US client visits to optimize SLAs and supported presales activities including RFP/RFI responses.
Senior Project Manager
R Systems
Owned complete P&L for large enterprise accounts. Directed enterprise program governance including scope, risks, and delivery KPIs. Developed account growth strategies and managed CXO-level reporting for healthcare and mobile application projects.
Test Lead
GlobalLogic
Managed ITIL-based Service Validation & Testing. Led BRD/FRD creation and process modeling. Built automation frameworks using Selenium and JMeter, reducing testing cycles by 40%.
Sr. Software Test Engineer
Infopro
Performed full-spectrum testing for eLearning product suites. Traveled onsite to Ireland for client collaboration and requirement clarification. Validated SCORM/AICC compliance.
Member Technical Staff
Intersolutions
Software Developer contributing to enterprise web applications using .NET and Java. Performed end-to-end manual testing and defect lifecycle management.
Licenses & Certifications
PMI-PMP
PMI
PMI-ACP
PMI