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Nitish Jaiswal

@nitishjaiswal

Support Analyst

Noida Extension

Crystal Televentures

Nitish Jaiswal is a professional with experience in IT support and a strong focus on transitioning into data science. He is proficient in Python, SQL, and various machine learning algorithms, having completed training in deep learning and data analysis. His background includes roles such as Support Analyst and Senior Application Engineer, where he managed root cause analysis, system debugging, and data management operations. He has applied his skills in end-to-end projects, including Twitter Sentiment Analysis and House Price Prediction.

Experience

Senior Application Engineer

Crystal Televentures

Product Integration, Root Cause analysis, System Logs Debugging, Hotfix installation, Software development, Agile methodology, Jira and Freshdesk, Full Product demo, Client communication, Database management, Requirement Analysis, Maintenance and feedback, AWS, Report generation and analysis, API( Rest and SOAP).

Support Analyst(L2)

Extended Ventiv Risk services Pvt Ltd.

Root Cause Analysis, Software development, System logs analysis, Debugging, Report generation and Jobs management, ETL and reporting operations, Troubleshooting and monitoring data quality, Data migration, Client communication, Ticket management(JIRA), Hotfix installation, Active client communication, Variants development, Data Warehousing, Data Analysis, Data Management, Production Deployments, implementing solutions via integrating tools and service across the enterprise, ad-hoc reporting, Product configuration and setup at client’s end.

Associate Data Engineer

HCL Technologies

Worked in Haemonetics department and handled backend queries to update database, Developed scripts using PL/SQL to update data in the database in accordance with the requirements of client, Root cause analysis and new account creations, Jobs execution to automate the process of updating large amount of data, Provided assistance in database administration, migration and analysis, Actively Communicated with clients to provide real-time based end to end solutions.

Associate software Engineer

Tech Mahindra

Completed Training on various modules including Shell Scripting, SQL, J2EE, HTML/CSS, Java, Javascript, Unix. Worked in an AT&T project to provide technical support for web application using JAVA/SQL. Helped in Deployment and Black box Testing.

Education

B.tech

Computer Science

•Grade: First Division

Intermediate

•Grade: 85%

High school

•Grade: 95%

Licenses & Certifications

British Airways Job Simulation

British Airways

• No expiration

Data Science Certification

Tutedude (IIT Delhi Alumni)

• No expiration

Skills

SQL
Python
Exploratory Data Analysis
Data Visualization
ML Algorithms
Natural Language Processing
Tableau
Power BI
Django
Flask
JavaScript
ReactJS
Java
J2EE
Root Cause Analysis
System Logs Debugging
Software Development
Agile Methodology
Jira
AWS
API (Rest and SOAP)
ETL
Data Warehousing
Database Management
Data Analysis