Deepak sharma

Managed monthly GMV exceeding ₹1.10 Cr across 100+ B2B and B2C accounts, driving over 15% Year-over-Year revenue growth through strategic partner performance optimization and increased product adoption. Designed and executed personalized growth roadmaps, boosting partner engagement by 20% and expanding city-level market share by a measurable margin. Led and mentored a high-performing team of 7 executives, consistently surpassing monthly sales and retention targets by at least 10%. Leveraged advanced analytics to monitor key partner metrics such as M2O, AOV, and churn, resulting in an 18% improvement in partner retention and enhanced profitability. Onboarded 50+ high-value restaurants, including flagship brands, reinforcing Zomato’s competitive edge and enriching regional customer offerings. Collaborated cross-functionally with operations, sales, and marketing teams to ensure seamless account activation, effective campaign execution, and strict adherence to company policies.

Led a 15-member team to achieve 100% operational efficiency improvement within 12 months. Surpassed insurance sales targets by 90%+ and enhanced customer onboarding processes. Conducted monthly training and reviews, boosting agent productivity by 50%. Reduced customer complaints by 70% through service quality enhancements. Increased sales conversion rate by 90%, exceeding targets for insurance policy sales and customer acquisition. Reduced processing time by 20%, improving customer satisfaction.