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Clinton Kennedy John

@kennedyclinton

Finding Peers at Peerful

Chennai, Tamil Nadu, India

Verizon Data Services India Pvt LtdSASTRA University

Experience

Scrum Master/Program Manager

Verizon Data Services India Pvt Ltd

Full-timeMay 2023 - PresentChennai, Tamil Nadu, India

Designation: Consultant – Technical Project Management Role: Scrum Master/Project Manager • Expert facilitator of Agile ceremonies — Sprint Planning, Daily Standups, Reviews, and Retrospectives - ensuring focus on sprint goals and value delivery. • Partnered with Product Owners for periodic backlog refinement, ensuring business value alignment using WSJF and MoSCoW techniques at least for n+2 sprints. • Enabled cross-functional alignment by encouraging T-shaped skill development, proactively connecting dots between functional, technical, and process teams to solve client problems and reduce handoff delays. • Established working agreements, definition of ready/done, and visual dashboards to enhance team transparency and empower self-organization. • Applied deep understanding of the Software Development Life Cycle (SDLC) by implementing structured bug-handling workflows and DoD improvements, resulting in 15% reduction in carryover defects. • Tracked, analyzed, and communicated key Agile metrics (velocity, burndown, flow efficiency) to drive actionable insights, improve delivery, and provide transparency to product leadership and senior stakeholders. • Ensured a high-quality SDLC by enabling engineering practices such as CI/CD adoption, automated regression, and a TDD mindset, which resulted in a 20% reduction in escaped defects. • Facilitated conflict resolution and mediated team discussions to maintain collaboration and psychological safety. • Implemented visual dashboards and transparency radiators in JIRA and Confluence to streamline communication and enhance team self-organization and stakeholder visibility. Role: Program Manager / Release Train Engineer • Led a public sector program portfolio comprising concurrent projects (USD 40M) under the SAFe framework, driving delivery governance, cross-train synchronization, and achieving ~92% on-time and within-budget completion. • Led and Facilitated Program Increment (PI) Planning, Scrum of Scrums, I&A and ART Syncs, driving cross-team visibility, risk transparency, and dependency resolution across 8+ agile teams. • Drove delivery governance by partnering with Business, System Architects, Portfolio, DMO, and Vendor Leadership, improving coordination across 5+ functional domains for release/deliverables planning. • Established program-level governance and reporting frameworks integrating JIRA (Leveraging JQL and Rich Filters) and Confluence, improving decision visibility and release forecasting accuracy by 20%. • Drove continuous improvement initiatives through ART sync retrospectives, optimizing cross-train dependency management and shortening lead time by 10%. • Managed cross-team dependencies, risks, and systemic issues through a proactive RAID management/review cadence, improving mitigation effectiveness by 30% and ensuring on-time delivery. • Communicated validated release plans and progress clearly to Business, Portfolio, and Vendor Leadership, ensuring stakeholder alignment on scope, timing, and risk status. • Mentored and coached 8 Scrum Masters and Agile Teams, reinforcing Lean-Agile principles and increasing team maturity from “forming” to “high-performing” level on SAFe maturity scale. • Contributed to talent acquisition and capability building initiatives for Scrum Master recruitment and onboarding.

Customer Project Manager

Ericsson India Pvt Ltd

Full-timeNov 2022 - May 2023Chennai, Tamil Nadu, India

• Delivered end-to-end application development and migration projects under Waterfall governance with 100% milestone compliance. • Managed project budgets, forecasts, and cost tracking with >98% adherence, supporting leadership visibility through KPI dashboards. • Partnered with solution and business teams to define scope, validate proposals, and align technical solutions with customer objectives. • Proactively mitigated risks and enhanced stakeholder communication cadence, ensuring seamless delivery and improved satisfaction score by 95%. • Contributed to PMO delivery excellence initiatives, standardizing KPI reporting and strengthening performance governance dashboards for leadership review.

Project Manager/Scrum Master

Tata Consultancy services
Full-timeJul 2015 - Oct 2022Chennai, Tamil Nadu, India

• Facilitated all Scrum ceremonies — Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective — ensuring adherence to Scrum principles and consistent delivery of sprint commitments. • Promoted transparency and inspection by tracking and communicating key Scrum metrics — velocity, burndown, and team health — to stakeholders for informed decision-making. • Spearheaded Agile transformation across product development teams, acting as a change agent to challenge the status quo and achieve 35% reduction in rework. • Drove value-driven delivery across distributed agile teams in NA, LATAM and APAC, maintaining client satisfaction rates above 90%. • Conducted Scrum & Agile coaching workshops for new teams, onboarding 30+ associates and increasing adoption maturity across the unit • Implemented process improvements that shortened delivery cycle time by 40%, saving USD 50K (2021-22). • Partnered with peer Scrum Masters/Agile Coaches to share best practices (e.g., CI/CD adoption, backlog refinement techniques) across multiple teams, standardizing approach and improving collective team maturity. • Leveraged RACI governance to streamline communication, reducing role overlap and decision delays by 25%.

Education

SASTRA University

M.Tech + B.Tech (Dual Degree)

Mechanical Engineering

Jun 2010 - May 2015Grade: 6.93

Licenses & Certifications

Project Management Professional

Project Management Institute

Issued: Apr 2022Expires: Apr 2028

Credential ID: 3241241

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Agile Certified Practitioner

Project Management Institute

Issued: Aug 2022Expires: Aug 2028

Credential ID: 3276459

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Certified SAFe Release Train Engineer

Scaled Agile Inc

Issued: Oct 2025Expires: Oct 2026

Credential ID: 80234653-4092

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Certified Scrum Master

Scrum Alliance

Issued: Jan 2026Expires: Jan 2028

Credential ID: 001811008

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Agile Coaching

ICAgile

Issued: Nov 2023• No expiration
View Credential

Agile Project and Delivery Management

ICAgile

Issued: Mar 2024• No expiration
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AI Product Manager

IBM

Issued: Jan 2026• No expiration
View Credential

Skills

Project & Product Management
JIRA
AI based reporting & analytics
Confluence
Miro
Systems Engineering
Scrum
Kanban
SAFe
Agile Coaching
Global Stakeholder Management
Process Optimization
Google & Microsoft Suite
Power BI