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KARTHIK VENKATARAMAN

@karthikvenkataraman

Senior Manager - Product Management

Bangalore, India

www.linkedin.com/in/karthikvenkataraman12

VMWAREBharathidasan University

Karthik Venkataraman is a Senior Digital Transformation leader with over 18 years of experience in product management. He specializes in building business requirements and solutions across SaaS and perpetual services, focusing on optimizing the entire customer journey. His expertise includes leading cross-functional teams, managing end-to-end product lifecycles, and driving organizational growth objectives through strategic planning and process optimization.

Experience

Senior Manager, Product Management

VMWARE

Full-time•Jan 2018 - Present•Bangalore, India

Leading an enterprise-wide enhanced Partner experience model to increase Partner revenue. Successfully built and tracked an Agile based delivery model for Customer Success, deploying features critical for QBRs. Strengthened the delivery model for Sales/Sales Planning and Productivity, enhancing global quota allocation processes.

Global Roles (Various)

HEWLETT PACKARD

Full-time•Invalid Date - Invalid Date•Bangalore, India

Globalized services for 24-hour availability and functioned as a member of the shift reduction black belt team, generating significant savings. Consistently exceeded CSAT targets and call tracking metrics.

Education

Bharathidasan University

MBA

Operation and Marketing

Invalid Date - Jan 2007

Visvesvaraya Technological University

BE

Mechanical

Invalid Date - Jan 2004

Licenses & Certifications

Lean Six Sigma Yellow Belt Certification

COPC

• No expiration

Lean Six Sigma Green Belt Certification

KPMG

• No expiration

Certified Professional Manager (Silver)

COPC

• No expiration

Certified Lean Six Sigma - Black Belt

QAI

• No expiration

BPeX - Yellow Belt Certification

VMware

• No expiration

ISO 9001:2015 QMS Internal Auditor Training Course

• No expiration

ISO 31000:2018 Risk Management Principles & Guidelines Implementation Course

• No expiration

Agile Coaching

ICAgile

• No expiration

ITIL V3.0 Foundation - Preparation

• No expiration

Certified Scrum Professional: CSM, CSPO, CSD

• No expiration

Certified SAFe Agilist

• No expiration

Skills

Product Management
SaaS
Perpetual Services
Agile Methodology
Scrum
Roadmap Planning
Stakeholder Management
Process Improvement
Root Cause Analysis
Sales Planning and Productivity
Customer Success
ITIL V3.0
Lean Six Sigma
Salesforce.com
Gainsight
Genesys
Avaya