JMJohnson Moses
@johnsonmoses
Operation Manager at Nuance Transcription Services Private Limited
Bangalore
Johnson is a highly analytical professional with expertise in data analysis, forecasting model development, and managing complex datasets. He possesses strong leadership and collaborative skills, demonstrated through managing large teams and handling client relations. He is adept at communicating complex concepts across business units.
Experience
Operation Manager (SOC - 50 Employees)
Nuance Transcription Services Private Limited
Direct Client Handling. Managing day-to-day service delivery of assigned customers. Resource Scheduling. Mentoring and Monitoring. Weekly Client Interraction. Managing Attrition.
Team Manger (MLS) (SOC - 25 Employees)
Transcend Transcription Services subsidy of Nuance Transcription Services
Managing day-to-day service delivery of assigned customers. Vendor Management. Resource Scheduling. Mentoring and Monitoring. Weekly Client Interraction. Managing Attrition.
Medical Language Specialist & QC
Heartland Transcription Services
Creating Medical reports with quality. Direct Upload Status. Handled Multi Specialities. Knowledge on Medical Terminlogies.
Education
Imarticus Learning
Data Science ProDegree
Statistics Fundamentals and R, Data Science with Python, Data Science with R, SQL Programming, Data Visualization with Tableau
St Joseph Arts and Science, Bangalore University
Bachelors of Arts
Mahatma Gandhi University
H.S.C
De Britto HSS
S.S.C