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Jasvinder Kaur

@jasvinderkaur

Manager | Global Commercial Service

Gurgaon, India

https://www.linkedin.com/in/jasvinder-kaur-1a3458146/

Better MortgageICSI

Jasvinder Kaur is a Senior Operations Manager with 12.5 years of experience across Operations, Project Management, and Process Transitions. They possess a proven track record of managing complex business operations and collaborating with diverse stakeholders across multiple geographies. Expertise includes conceptualizing and implementing database solutions, data visualization, and driving scalable governance processes to improve business results.

Experience

Manager

Better Mortgage

•Jul 2021 - Present•Gurgaon, India

Senior Team Leader

American Express

•Feb 2014 - Jul 2021•Gurgaon, India

Process Developer

Genpact

•Feb 2009 - Nov 2011•Gurgaon, India

Trainer

Bank of America

•Jun 2006 - Feb 2009•Gurgaon, India

Education

ICSI

CS Executive

Jan 2007

Delhi University, Janaki Devi college

B.COM

Jan 2005

Licenses & Certifications

Power BI & Tableau Certification

Issued: Jan 2020• No expiration

Six Sigma certification

Indian Statistical Institute

Issued: Jan 2018• No expiration

Effective leadership skills certification

LEAD programme

• No expiration

Skills

Operations Management
Service Delivery Management
Project & Delivery Management
Product Management
Data Management
Data visualization
Data Analytics & Reports
Incident Management
Process Controls & Quality
Process Improvements
Conflict Management
Vendor Management
People management
Risk & Change Management
Business Continuity Planning
Business Analysis & Development
Cost estimation and budgeting
Capacity and scalability planning
Client Relationship Management
Cross-Functional Team Management
Stakeholder Engagement & Management