Ipsha Kumari
@ipshakumari
Data Scientist at IBM Pvt Ltd
Kolkata, West Bengal
Experienced Chatbot Developer with over 2 years of hands-on expertise in architecting, coding, and deploying robust Virtual Agents. Demonstrated success in team collaboration, leading to the delivery of many efficient and scalable features, resulting in a more than 20% increase in performance while ensuring on-time functionality completion.
Experience
Data Scientist
IBM Pvt Ltd
Developed three specialized chatbots for client NEXT (UK, International, Retail), leading design and implementation. Utilized Watson Assistant Actions and Dialogs to create intricate conversational flows. Implemented NLP techniques within Watson Assistant and leveraged Watson Studio/Python for generating customized daily reports. Conducted thorough testing and debugging using Botium Framework, resolving production-level bugs to ensure high reliability and improved customer experience.
Associate System Engineer
IBM Pvt Ltd
Chatbot Developer
Pfizer
Spearheaded the development of an FAQ bot. Collaborated with stakeholders to understand industry nuances. Utilized advanced NLP techniques to enhance the bot's ability to respond to user queries. Played a key role in manual testing and implemented rigorous procedures to ensure adherence to data security and compliance standards.
Education
NETAJI SUBHASH ENGINEERING COLLEGE
B. Tech
Computer Science and Engineering
THE PENTECOSTAL ASSEMBLY SCHOOL
CBSE(XIIth)
PCM
CARMEL SCHOOL
ICSE(Xth)