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Himanshu Sharma

@himanshusharma8162

Representative at Home credit India Finance Private Ltd.

Sec 17 Sukhrali

Home credit India Finance Private Ltd.M.D. University

Himanshu Sharma is a professional with over 5 years of experience in Operations, Sales, and Customer Service. His expertise covers inbound/outbound customer service, tele sales, and credit counseling, including managing collection processes and DPD follow-ups. He has a proven track record in lead generation, mentoring new projects, and achieving sales targets across various financial institutions.

Experience

Representative

Home credit India Finance Private Ltd.

•Mar 2017 - Present

Insightful experience in Operations, Customer Service, Credit Counseling, and Sales. Responsible for handling new NHT batches as a mentor.

Sales Executive

Creditas solution PVT LTD

•Nov 2021 - Feb 2023

Managed collection and sales processes.

Sales Executive

Home Credit

•Apr 2021 - Oct 2021

Managed sales processes.

Team Leader - Collection Process

Corgent pvt. Limited

•Dec 2020 - Mar 2021

Responsible for Team Monthly Targets, handling collection teams, and managing allocated banks collection recovery.

Customer care Executive

HOMECREDIT

•Jul 2019 - Oct 2020

Handling complaints and customer service over the call, and taking outbound calls for different lines of business (LOB).

Sales Executive

NAVBHARAT FERTILIZER LIMITED

•Dec 2018 - Apr 2019

Handled tele sales for personal loans and was responsible for monthly sales targets.

Education

M.D. University

Graduation

Present

Haryana Board

12th

Jan 2014

Haryana Board

10th

Jan 2012

Licenses & Certifications

IRDA CERTIFIED

• No expiration

DRA CERTIFIED

• No expiration

Skills

Customer Service
Inbound/Outbound Communication
Tele Sales
Sales Outbound
Credit Counseling
Collection Process
DPD Follow up
Process Knowledge
Goal Tracking
Report Writing
Time Management
Team Building
Auditing
QA Verification