Hemanthi Jagatapurao
@hemanthijagatapurao
Technical Delivery Manager | Technical Project Manager | Agile & SDLC Delivery | Enterprise SaaS Platforms | Delivery Governance | Stakeholder & Team Leadership
Hyderabad, Telangana, India
Technical Delivery / Project Manager with 11+ years of experience delivering enterprise SaaS platforms built on CMS-driven architecture. Progressed from hands-on software engineering into delivery leadership over the past 3+ years, leading cross-functional teams and complex platform implementations across global customer programs. Experienced in Agile delivery, SDLC governance, stakeholder alignment, and enterprise platform migrations supporting large-scale SaaS environments. Combines a strong technical foundation with architecture awareness and working knowledge of modular platform design, REST APIs, integration layers, and cloud-hosted systems to effectively coordinate engineering teams and business stakeholders and drive reliable, scalable delivery outcomes.
Experience
Technical delivery manager
Phenom
Lead a 10-member engineering team delivering platform enhancements, migrations, and customer implementations across an enterprise SaaS platform, supporting 200+ global customers. • Drive Agile/Scrum delivery execution through structured sprint planning, backlog prioritization, and delivery tracking to improve execution visibility and delivery predictability. • Implement delivery governance frameworks using JIRA dashboards and Kanban workflows, enabling real-time monitoring of sprint progress, engineering throughput, and delivery performance. • Manage project planning, milestone tracking, and SLA adherence, coordinating cross-team dependencies across engineering, product, and QA teams. • Identify and mitigate delivery risks and escalations, maintaining alignment across internal stakeholders and customer-facing teams throughout the SDLC. • Enable data-driven delivery management using JIRA dashboards, ServiceNow workflows, and Looker reporting to track KPIs, support WBR/MBR reviews, and guide delivery planning. • Support enterprise platform migrations and large-scale rebranding initiatives, ensuring stable releases and predictable delivery across customer implementations. • Collaborate with automation engineering teams by providing CMS platform architecture and widget framework insights, improving automated validation workflows, and engineering productivity.
Education
GITAM
B.Tech
Computer Science