Gurpreet Kaur

Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. Provide assistance for customers with special billing requests. Keep records of calls placed and received, and of related toll charges. Resolve customer complaints or answer customers' questions regarding policies and procedures. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

Recruit and train personnel and allocate responsibilities and office space; Monitor costs and expenses to assist in budget preparation; Sets policies and procedures for training, coaching, counseling, and career development for staff; Vendor and Travel Management; Organize and scheduling meetings and appointments; Submit and reconcile expense reports; Managing Pay roll/ Late coming/ Leaves; Basic payments and petty cash management; Event management; Coordinating with hiring managers to identify staffing needs; Determining selection criteria; Sourcing potential candidates through online ch annels.

Answer telephones, direct calls, and take messages. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer. Contact job applicants to inform them the status of their applications. Prepared and updated employment records. Directed all human resources functions including recruitment, hiring and training and employee relations. Conducted new employee orientations. Managed calendar of higher management and scheduling of meetings. Attended meetings to record minutes.