Gurdeep Sahota
@gurdeepsahota
Team Lead and Senior Client Strategic Partner at Fortune Business Insights & Absolute Reports
Pune
Gurdeep is a qualified business development executive with over 9 years of experience in sales and client relationship management. He has a proven track record of driving revenue, closing new deals, and achieving sales quotas, notably serving as a Team Lead at Fortune Business Insights. His expertise includes upselling, cross-selling, and managing complex client accounts while ensuring high levels of customer satisfaction.
Experience
Team Lead and Senior Client Strategic Partner
Fortune Business Insights & Absolute Reports
Drove revenue within global accounts, managed account forecasting, and closed new business deals by developing and negotiating contracts. Responsible for repeat business through upselling and cross-selling, ensuring 100% customer satisfaction, and training new joiners.
Assistant Manager Sales and Operations
Kore Digital Pvt. Ltd
Managed new business development and client acquisition in the B2B space, increasing revenue from existing customers. Successfully converted 30 new cable operators and built effective working relationships while leading team building efforts.
Process Advisor (Refund and claim settlement)
Barclays Shared Services
Provided one-stop solutions for client queries and complaints related to refunds and claims. Streamlined process handling and managed service effectiveness by assisting overseas departments with critical queries and quick troubleshooting.
Executive Trainee
The Ambassador Sky Chef
Handled Food and Beverage production and services, maintained hygiene standards, and supervised fast food sales at the Common Wealth Games Village.
Education
The International School of Business & Media
PGDM
Sales & Marketing and Finance
National Council for Hotel Management and Catering Technology - IHM
Bachelors
Hospitality and Hotel Administration