Arun Kumar Balakrishnan
@eaglearun
Project Manager at WIPRO Technologies
Chennai, Tamil Nadu, India
Arun Kumar is a dynamic professional with 14 years of experience in Project, Program, and Delivery Management across IT services, manufacturing, retail, and banking sectors. He specializes in project planning, risk management, and stakeholder communication using Agile, Scrum, and Waterfall methodologies. He has a proven track record of managing complex technical deliveries and driving operational excellence for global clients.
Experience
Project Manager
WIPRO Technologies
Handled Development and Application Maintenance Support Projects for Citi-Banamex, Citibank, UHG, RSA, and SSB. Managed Digital Transformation, Investment Solutions, and Infrastructure segments. Acted as Scrum Master, optimized resource allocation, and ensured 100% compliance with data security standards.
Project Lead
Hogarth (WPP Marketing Communications India Pvt Ltd)
Worked with Dyson e-commerce account daily release projects. Managed AEM/Sitecore based software and workflow management.
Project Manager
Accenture Solutions Pvt Ltd
Worked with Exxon Mobil manufacturing account daily release projects. Managed Sitecore based software and stakeholder communication.
Team Leader
Infosys BPM Pvt Ltd
Worked with B2C Wireless and Wireline daily release process for AT&T.com site. SME for AEM/SharePoint based software.
Marketing Operations Analyst
Seaton INDIA IT Pvt Ltd
Allocated online requests and managed product content for Dell.com using Adobe CQ5 and SharePoint.
IT Enabled Operations Process Associate
DELL Business Process Solutions
Senior Customer Support Executive (Group Coordinator)
Serco BPO Pvt Ltd
Education
SRM University, Chennai
Master of Computer Application (MCA)
Computer Application
Licenses & Certifications
SEM and Digital Marketing Certified
Software Testing Certified
ITIL V3 and V4 Certified
Professional Scrum Master 1
SAFe Scrum Master
AWS Solutions Architect
Microsoft AI 102
Prince2 Practitioner