DINESH PERUMAL

Managing two cities with a portfolio of 100+ accounts along with 2 chain accounts [ TGI hotels & Lazo resorts group ]. Responsible for connecting and engaging with the hotel partners for driving sustainable growth. Collaborating with partner in the portfolio and providing expertise, metrics, analysis and recommendations based on real time data. Growing net revenue of Hyper locations by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market by rigorously meeting partners and assisting in execution when required. Networking, deal initiating negotiation & closing deal with important clients. Helping hotel partners to serve the needs of their customers and at the same time growing their businesses. Negotiated commercial terms with clients to maximize profitability. Established pricing policies based on cost analysis and competitive market conditions.

Successfully launched Zomato in three new cities (Pattukkottai, Aranthangi, Gudalur) and re-launched one city (Kodaikanal) while managing a portfolio of 150+ accounts. Helped restaurants build online presence and grow their business. Rigorously followed restaurants to build the best customer experience in the market backed by real time data. Topped the KPI leaderboard during the time of launch. Planned and executed new strategies to increase orders. Resolved merchant queries and problems using effective communication and providing step by step solutions. Exceeded goals through effective prioritization and consistent work ethic. Met schedule using excellent planning and coordination skills. Trained and mentored employees to maximise team performance.

Managed complete operation of 3 branches. Organized events representing the cafe in tie up with various associations and crews. Generated daily operational and sales reports for corrective action or continuous improvement. Empowered staff members to contribute to continuous improvement, quality and growth of cafe. Managed scheduling for 14 employees to ensure optimal productivity. Promoted revenue by analysing profitability and key metrics. Drove sales by effectively managing several multi-units within facility.

Marketing promotions and brand campaigns for growth. Promoted safe working environment by implementing regulatory standards, policies and guidelines. Operated tills to accurately process cash and credit card transactions. Maximised customer engagement and satisfaction by delivering excellent customer service. Kept farming machines in excellent and efficient working order through regular maintenance, repairs and upgrades. Assisted with livestock health and veterinary care. Managed sales of livestock and contract labor.

Zonal Winner in NRC (2016); Participation in ball following robot at IIT madras (2016); Fabricated Mega ATV at participated in events representing college team (Transryderz Racing); Cleared Virtual BAJA SAE INDIA (2016); Participation in NRC Finals at IIT bombay; Fabricated Go-kart representing Mechatronics Department (2017); Completed BEC Preliminary.