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Diksha DhamgayeDD

Diksha Dhamgaye

@dikshadhamgaye

IT Manager

Ramtek

Asha Hospital KampteeSamarth junior College

Diksha Dhamgaye is a professional with over 5 years of experience in IT management, administration, and HR roles. She holds an MBA in HR and Operations and a degree in Computer Science Engineering. Her expertise includes implementing and managing HIS/EMR systems, handling networking, and providing comprehensive technical and administrative support.

Experience

IT Manager

Asha Hospital Kamptee

Full-time•May 2020 - Present•Nagpur

Maintenance, planning, training, implementation, communication, evaluation of new features and on-going process improvements in the EMR and HIS system. Work with end users and management of all departments to help train staff on usage and full utilization of the EMR system. Install, diagnose, repair, maintain, troubleshoot and upgrade all computer and software including servers, desktops, laptops, phones, etc., while ensuring optimal performance and securing company data. Taking Backup EMR Software regularly. Design, configure, and test computer hardware, networking hardware and systems software to improve processes and overall workflow. Creating New Users in HIS Software, Create Mail ID of all Users. Create and maintain electronic training documentation related to EMR system and other software applications. Creating Package Master, Service Master & Updating Rate list. Installation of windows operating system, Trends Antivirus, Firewall & EMR Software. Handling HIS Software (KAREXPERT) along with Implementation, training and resolve issues also. Handling HIS Software (CARESOFT) and resolve issues also. Handling Marg ERP software and PACS software. Handled HIS Software (Napier) in Asha Medicare and resolved issues also. Determining IT needs of the organization. Responsible for implementing computer system to fulfil the organization’s information System requirements. Manage all departments, patients and staff with ease using HIS. Handle HRMS & ESSL Software, Qandle HR and resolve issues also. Creation of new employees in Bio-metric Machine & Software. Submitting of Monthly reports of Attendance of all employees. Related reports generation as and when required by HR Department. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Time and escalation management with team members for operati

IT Manager

Asha Medicare Pvt Ltd

Full-time•Apr 2019 - Mar 2020•Nagpur

Maintenance, planning, training, implementation, communication, evaluation of new features and on-going process improvements in the EMR and HIS system. Work with end users and management of all departments to help train staff on usage and full utilization of the EMR system. Install, diagnose, repair, maintain, troubleshoot and upgrade all computer and software including servers, desktops, laptops, phones, etc., while ensuring optimal performance and securing company data. Taking Backup EMR Software regularly. Design, configure, and test computer hardware, networking hardware and systems software to improve processes and overall workflow. Creating New Users in HIS Software, Create Mail ID of all Users. Create and maintain electronic training documentation related to EMR system and other software applications. Creating Package Master, Service Master & Updating Rate list. Installation of windows operating system, Trends Antivirus, Firewall & EMR Software. Handling HIS Software (KAREXPERT) along with Implementation, training and resolve issues also. Handling HIS Software (CARESOFT) and resolve issues also. Handling Marg ERP software and PACS software. Handled HIS Software (Napier) in Asha Medicare and resolved issues also. Determining IT needs of the organization. Responsible for implementing computer system to fulfil the organization’s information System requirements. Manage all departments, patients and staff with ease using HIS. Handle HRMS & ESSL Software, Qandle HR and resolve issues also. Creation of new employees in Bio-metric Machine & Software. Submitting of Monthly reports of Attendance of all employees. Related reports generation as and when required by HR Department. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Time and escalation management with team members for operati

HR AND BDE

VPS Techno Solution

Contract•Oct 2018 - Jan 2019•Nagpur

Worked to schedule interviews, screening resumes, documentation and IT support. Online bidding through freelancing sites for projects from upwork, freelancer, Toptal etc. Confirms project requirements by studying user requirements; conferring with others on project team. Handling clients communication. Making business proposals and quotations. Gained experience in employee salary processing, PF/ESIC and employee grievances. Contacting clients via Emails or phones and set up meetings.

Education

Vilasrao Deshmukh College of Engineering and Management

MBA

HR and OPR

Jan 2016 - Jan 2018•Grade: 65%

Priyadarshini Institute of Engineering & Technology

Bachelor in Computer science and technology

Computer Science

Jan 2012 - Jan 2016•Grade: 75%

Samarth junior College

HSC

Jan 2011•Grade: 68%

Dnyandeep Convent

SSC

Jan 2009•Grade: 84%

Skills

Microsoft Excel
Microsoft Office
ERP/HIS Software
EMR System
Biometric Software
PACS Integration
Networking
Troubleshooting
PHP
HTML5
JavaScript
SQL
MySQL
Firewall
Switches
Routers
HR Management
Administration
Business Development