Debraj Singha

Experienced in screening resumes, scheduling interviews, posting job ads, and providing assistance with HR-related reports about employees and employee queries related to their employment at the organisation.

Responsible for providing additional travel solutions, ticket and train time information to the customers during sudden cancellations and operations failure. Gained experience to manage people during train cancellations and delays, by providing efficient solutions while helping them keep calm. The supply chain and logistics course provided useful strategies for dealing with difficult conversations and providing solutions such as travel via coach or suggesting a different route to their destination. Gained experience to communicate effectively and more precisely as the information provided were for the journeys the customers would intake.

Gained experience working in operations so that there is a smooth flow within the store and assisted with stocktaking and stock rotation. Gained experience working in the shop floor and restocking to maintain a smooth flow within the store along with pricing the CDs, DVDs and Magazines according to their popularity and sales.